Desktop App
36 results found
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Fax Confirmation Page
Hello,
I would like to request a fax confirmation page that we can view the date, time and status of the fax. A screenshot of the first page of the fax on this confirmation page would be helpful as well.
As a medical provider we are constantly sending faxes to insurance companies. If they happen to not receive it when have to send proof to them that it was sent timely in order to get the authorization & our claims paid. This is very essential for our line of business. Thank you.75 votes -
Tag Faxes to A Co-Worker
I like your new Tag feature in Messages, but can you also apply that to faxes? As it is now, the person checking faxes has to open up the fax, then send an inter-office text to the person who needs to handle it. If we could just assign it to the person, that would save a time-consuming step! Thank you.
35 votes -
Delete option for incoming faxes
Please make an option to delete a fax instead of only allowing archiving. 95% of our incoming faxes are junk and we do not want to keep them in an archive!
22 votes -
Having a scanner or fax that goes right to the app
When having to send a fax it is a pain to scan the documents into the computer then attach them to the fax... it would be amazing if there was a scanner or fax that went directly into the documents for the fax being sent!
11 votes -
Forward Incoming Faxes to Email
Please allow for the ability to have incoming faxes received, to auto forward to an email account we can designate?
9 votes -
Private Faxes
We used to have several faxes in our offices. One fax line was used by our office manager, and it was a private fax she used for private confidential information. Since we have ported all our fax numbers, all employees are able to see faxes. There is no privacy. We'd like to have a feature that allows privacy, either through user access or password protection for fax access. Thanks
6 votes -
FAX - ALLOW FAX interface to populate directly from scanner
When we go to fax, it would be a great feature to also give the option to scan directly to the fax instead of having to scan a document, save it, then go locate it and attach it.
5 votes -
Ability to markup fax on iPad and send it back without printing
There should be a way on the weave mobile app to download/save a fax as a .PDF so we can mark it up on our iPad and send it back without having to print it. This would also require the ability to upload a file from the fax section of the mobile app instead of just attaching a photo or taking one.
5 votes -
fax cover sheet
i want to customize a fax cover sheet but i want it to stay there so my staff can't change it. when faxing information, we need a liability HIPAA clause at the bottom or somewhere but i can't do that. i can only customize the cover sheet and then send it to someone and it'll be there next time but my staff can still make the mistake of changing the words or deleting it and then our faxes won't have that legal clause on them anymore. this should be an admin right or something. this is a priority
4 votes -
Failed fax notification
It would be helpful to have a notification pop up (or a red alert on the fax icon) if a fax fails so we can deal with it promptly. We send a lot of faxes and I don't want to have to check the Sent folder and scroll down each time to see if it sent.
4 votes -
Bulk Import Contacts to Fax Directory
I would like to see a bulk import option for importing contacts into the fax directory.
4 votes -
Fax sorted by fax dialed, not incoming fax number
Since weave doesn't sort anything by department (yet another idea), we have 15 fax lines coming into one practice. Incoming faxes are listed by "incoming fax number". That doesn't help identify what department/fax number was receiving the fax. We get over 100 faxes per day. It would be nice to identify what department was supposed to receive it - either by listing the fax number, it was sent to, or allowing user to change the "name" of the fax number.
4 votes -
Ability to audit who opens faxes
Ability to see which weave user opened a fax, text, or online appointment request. This will allow managers and other employees to ensure accountability of any faxes or messages that are incorrect or opened but not responded to
4 votes -
Contact list upload to Weave
It would be helpful to be able to upload an excel file with all your fax contacts directly to Weave. This would be especially helpful when switching to Weave from another digital fax system.
4 votes -
Need ability to see who has opened/viewed faxes, and maybe comment box to keep track of status if needed
We need the ability to see who has opened/viewed faxes. It would also be helpful to allow notes to be made in the fax folder, or maybe a box to mark when requests are completed. This will make it easier to keep track of which fax is waiting on records to be faxed back, or if something else is going on that needs to be followed up on.
3 votes -
Fax Search
We need the ability to scroll through (or search by) all sent faxes for the memo notes or a subject line to be able to find a fax quickly. Our previous software we had a subject line and a reference line that we put the patient’s name in so we could find them.
3 votes -
Fax groups
Please add fax "groups" so we can fax in bulk to select groups of people at once. This would save me so much time when I am sending out 200+ faxes for events we hold multiple times a year
3 votes -
print a confirmation sheet
We are not currently able to print a sheet that would show that a fax was submitted and received-- Because of compliance with court records we need to be able to show that we have sent a fax and that it was received. I have multiple faxs showing they were received and they were faxed to a landline- Confirmation sheet would help.
3 votes -
Date and Time sent printed onto Incoming Faxes
Allow us to see the date, time, incoming fax number, etc. on the incoming faxes we receive from other offices.
2 votes -
Fax module upgrades
1.) After clicking the '+' button to generate a new fax form, once you click "Click to Add" it would be awesome if the focus/pointer was in the text search box so you could start typing immediately without having to first click into the box
2.) It would be amazingly helpful if we could annotate on the incoming faxes so we can prove to an auditor that we did in fact review the file. Currently we have to download the file, annotate and rescan the file before uploading to the patient's record and that defeats the purpose of electronic/paperless modalities
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2 votes
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