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6 results found

  1. Email confirmation notification

    There should be a way that we can see who confirmed via email. Maybe an email confirmation directly to our inbox instead of just having the confirmation in patterson. this will help to see who actually received the emails

    8 votes

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    1 comment  ·  Email  ·  Admin →
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    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

  2. View emails that have been sent to patients, like reminders and such

    Can we view all emails that have been sent to patients? Especially auto reminders?

    6 votes

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    Request Received  ·  3 comments  ·  Email  ·  Admin →
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  3. Email Marketing Suggestion

    1). Weave needs to add a marketing role within the users roles so that offices can have a third party assist with the marketing and to avoid HIPPA violation. No access to patient file just emails.

    2.) There needs to be a image inserts option on the campaign template where the "Content for your email goes". Having to just put one images a banner does not work.

    4 votes

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    0 comments  ·  Email  ·  Admin →
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  4. Email Marketing Improvement

    Marketing emails need to not go to spam for gmail accounts. There is a way to avoid it on other platforms (ie Demandforce). Also upload email accounts from the office software so that you don't have to upload email addressed manually each time.

    4 votes

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    Request Received  ·  0 comments  ·  Email  ·  Admin →
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  5. Allow you to specify the vaccines that are due on email recall reminders.

    Showing what vaccines are due is important info to include when telling clients that their pet is due for vaccines. The texting recall reminder has the ability to add this info but not on the email version.

    3 votes

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  6. Fix the scheduling campaign times.

    When I try to schedule a campaign for next year, I get the message that says "campaign can't be schedule it for a past date".

    2 votes

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