Desktop App
1149 results found
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reminder day before for early appointments
Currently the "same day" reminders go out 2 hours before the appointment, When the patient has a 7 am appointment its tough to get a reminder at 6:30 ( that seems to be the earliest time allowed ) It would be great to have appointment reminders for the 7 am's sent at 6pm the night before.
1 vote -
OS Integrated Calling
Most other phone systems allow OS integration for click to call on any phone number. Weave should add the option to be the default phone dialer for the OS.
1 vote -
Email History
Just like how you can see all the text messages being sent to a patient. We need one for emails too. We need to see the actual email being sent with the date stamp, time stamp, who sent it, and was it deliver or not.
1 vote -
Adding Contacts through Text Message on Desktop App
Adding/saving contacts on the computer and not just through the mobile app. Not sure why on the app I can save a contact through a text message but not on the computer.
2 votes -
Mobile App Voicemail
We would love to be able to see all the different voicemail boxes in the mobile app just like it displays on the desktop app. I attached a photo.
1 vote -
Date and Time sent printed onto Incoming Faxes
Allow us to see the date, time, incoming fax number, etc. on the incoming faxes we receive from other offices.
2 votes -
Filter notifications by department
We would like to be able to filter notifications from the app to only receive the ones for a specific department.
2 votes -
Jane EHR Integration
This is a very easy to use software, especially for small businesses. I would LOVE to be able to use forms because Jane does NOT have a good source for it. Also we have to manually do our adding in patients because Jane adds the country code and removing it from our extensive patient list is hard. PLEASE make this happen. They are a Canadian company, not sure if it makes a difference.
1 vote -
Review and Respond
It would be very helpful if there was a direct link from the patients' reviews (not the Google or FB) to the patient's text option so it would be easy to respond to their review! :)
1 vote -
Customizable & Dynamic Fax Cover Sheet
We should have the ability to create and upload customizable fax cover sheets. Fax cover sheets could be uploaded as Word doc files so that they can include a company header/footer, contact information, HIPAA notice, etc. They should also be dynamic with fillable field options such as <<TO>>, <<FROM>>, <<COMPANY>>, <<FAX_NUMBER>>, <<NUMBER_PAGES>>, <<SUBJECT>>, and <<NOTES>>.
31 votes -
See notes from PMS
Dr. Would like to see a patients notes from the PMS while out of the office.
1 vote -
Have files for text storage or departments in the general mailbox (same pone number )
Have files for text storage or departments in the general mailbox (same pone number )
1 vote -
To be able to quick add a phone number/name to a contact list directly form a message, email , or voice mail
To be able to quick add a phone number/name to a contact list directly form a message, email , or voice mail
1 vote -
Enable Short Code
WEAVE isn’t compatible with short code numbers, which are usually the verification codes. We have many vendors using our office number. With WEAVE not being short code compatible, we do not receive verification codes - this would help us tremendously
1 vote -
Lightbar
Add ability to see what extension is on the phone. Perhaps a lightbar to see if the phone is on/off the hook?
1 vote -
Weaveneeds to import the chat info. from the texts into the commlog/chart automatically.. this extra step to go select each is awful!
Weave needs to import the chat convo/info. from the texts into the commlog/chart automatically.. this extra step to go select each is awful and way too clunky and cumbersome for the ease of this app. It leaves o too many opportunities open for missed info and missed records.
1 vote -
Quick Glance for Sent Appointment reminders
Previously on Weave you could look at the schedule for the next day and see who was notified via text (they had a message bubble next to there name), if you needed to call because they had a landline (had no message bubble), or they opted out of text messaging(had an X in the message bubble). I think that was a great tool that was helpful for us to get those alternative notification out to those patients if needed.
Now all patients have the bubble next to their names even if they have landlines. So we don't actually know if…
1 vote -
FAX - ALLOW FAX interface to populate directly from scanner
When we go to fax, it would be a great feature to also give the option to scan directly to the fax instead of having to scan a document, save it, then go locate it and attach it.
5 votes -
Auto review texts should not send to patients that have not showed.
The previous post about this is marked completed, but my review texts are still sending to patients that are not showing up. Your support team was contacted this morning and they told me that it queues an hour before the patient's appointment so therefore if the patient is confirmed one hour before the scheduled appointment time they will get a message no matter what. We don't know the patient is not going to show up until AFTER the appointment. Queueing before the actual appointment time isn't actually functionable. It makes our office look like we don't pay attention to our…
8 votes -
Multiple Overrides
Please add a feature where we can set up multiple overrides on start/stop schedules so we can adjust for intermittent as well as extended closures/changes to scheduling in advance. Being able to set it and forget it during business hours before the planned closure/change would be most helpful vs having to make changes via the app on personal time. For unexpected changes, that's absolutely fine but when there are planned closures/changes, it was sooooo nice that our old system allowed us to set those up in advance.
1 vote
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