Desktop App
116 results found
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payment solution
can you integrate the stripe dashboard with the app and take advantage of the NFT feature on the new iphones/google phones so we can process payments manually or by tap?
1 vote -
ability to email payment links
Some older patients don't have smart phones and would like get statements through email
1 vote -
1 vote
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Text to pay by past due days catagories.
Weave should be able to identify invoices by a past due range and send out text to pay links to a group instead of having to manually sending them all. It should have like a 60-90 day range a 91-120 and a 120+ or something when you select that range it would populate a text to pay for each that can receive text message and send them out as a mass amount.
1 vote -
Payout report with specifics all on one page like Care Credit and others do
Offer a payout report that is searchable by date ranges that shows: Date / Income / Refunds / Fees / Payout with totals at the bottom for that date range. Every month I have to pull up the report by payout date range which is fine but then I have to go into each payout individually to see the specifics. It is very time consuming when I’m trying to balance my checkbook every month. To see all the information on one page and already totaled would be very helpful. I have been told for 3 years you are working on…
1 vote -
payment/auto fill information
It would be so beneficial & time saving~ When a patient calls in to make a payment, if there was a way to "AUTO FILL" the patient information~ the amount due fills in once we hit the $ symbol. However we need to manually enter name, address, zip and such..
Just trying to save time.
Thank you~
Jodi
2 votes -
Patient MRN #'s should sync with our system
In the payments section, the patients and patient record number should sync. It's ridiculous that this can't happen. I understand that Weave doesn't "integrate" with our software but if you are going to keep customers other than dental customers, then your programmers need to figure out a way to make this happen.
1 vote -
Allow marking as "Paid/Completed/Posted" after entered into PM System.
We have duplicate payments logged into patient accounts due to many people checking payments screen, posting, then someone else sees it there and posts again. It would be nice to just have the ability to "Mark Completed" like Texts feature has. That is at least SOMETHING to denote payment has been processed already.
1 vote -
Stop the scrolling on the payments and payouts windows
For the new payouts window - please fix the scrolling issue. I cannot print a full report due to the scrolling or fix it so I can print to a pdf file instead of downloading an excel spreadsheet. This problem is a waste of paper and time.
1 vote -
PCI COMPLIANCE!
PCI Compliance may be a reason we have to stop using weave.... Our company cannot be held liable for Weave not being able to block recording of credit cards. I see this issue has been posted before but is not being addressed. Most of your clients probably don't even realize this danger is in the wings....PLEASE ADDRESS THIS!!
3 votes -
BILLING/Statements
Billing/statements: Having the ability to do monthly billing through Weave where the ledger of patients accounts link with the billing system through Weave. There would have to be an option to opt patients in and out of if they want to receive statements via online/email or text. So that we do not have to keep track of the patients that do not want that through a dictionary basically of each patient. With Dentrix currently, in the family file they have a drop down box to choose if they want email or mailed statement but that was through quick bill and…
3 votes -
Update Patient Name on an Invoice
ConfiDental Beverly Hills, s00091152, would like to be able to edit the patient a payment was processed under. For instance, if the correct card and email were used in a payment, but the wrong patient's name was selected, there is no way to correct the bookkeeping side of that. Office has to refund and start over or make note of it.
4 votes -
QR Codes on statements
-first, it is really silly that i would have to create a new log in to leave feedback. That seems like more work.
-Second, I would like to put a payment QR code on my statements that go out to patients. This would bring them directly to weave for payment. Is this possible?2 votes -
We need a way to enter payments for customers who are new to our system and not yet syncing into the Weave app.
Please provide a way to process a payment for someone not synced into the weave app! (ie: a new walk-in customer or insurance company paying with card info).
3 votes -
Payments via Fax
*What department are you in? * Support
*Which Feature does this pertain to? * Desktop App
*What area of the Feature? * Payments
*What pain points/suggestions does the office have? * Offices uses weave payment terminals and are struggling to input insurance payments that are sent via fax with digital credit card info, states that it is not just insurance companies, as they receive lab payments that don't fall under a patient profile. Would like to be able to use weave terminals to maually enter these numbers but the app is not configured to receive payments in this manner as…
1 vote -
payments
There needs to be an option for manual insurance credit card payments. It is very time-consuming to have to put in a billing address, credit card number, and all the other required info to process a credit card payment. Some EOB's have 20+ patients on them, so to run it individually would also be very time consuming. We also don't know true billing addresses for these credit cards. A lot of them just come with a number, CVV code, and expiration date. There's not cardholder name, billing address, or billing zip code given. A couple ways around this:
-make required…
1 vote -
Text to Pay Balance
*What department are you in? * Onboarding
*Which Feature does this pertain to? * Desktop App
*What area of the Feature? * Payments
*What pain points/suggestions does the office have?
* This office was surprised to learn that when creating a text to pay request, it will not pull in the balance on the patients account automatically, or even as an option. (Instead, you have to go into the patient profile overview to initiate a request if they have a balance on their account.) If possible they would love to see the option once the patient is selected to enter…1 vote -
Daily Report of the total Actual Paid Invoices and Refunds
The only way to see the daily sum total of actual payments is to export, sum total, and optional print. And even then, the refunds are not visible on the download. They have to be accounted for separately. There is no way to view this accurately on a daily report. Filters to get this data and be able to print from the page would be a huge time saver.
1 vote -
Payment Request Cancellation
It would be helpful if we could cancel a payment request through the desktop app.
1 vote -
Payments on Mobile App
Having a payment option work on an iPad for chairside checkouts.
We need to be able to complete payments on our iPad or phone version of Weave as we are looking to do chairside checkouts.
1 vote
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