Desktop App
39 results found
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search conversations or past days
Be able to search past chat conversations by day and not having to scroll though each day. Example: my supervisor sent me a message in the chat box on December 22nd, 2023 and I now need that to go back to that specific day and look at the conversation and clarify it or say "this is what you said.". If I could separate conversations between people that are included in an "office chat" or be able to search conversations by the day, instead of having to scroll through each day when there is over a 100 messages between us in…
1 vote -
Team Chat Analytics
Looking for analytics on Team Chat messages. There's currently no way to monitor communication between team members for appropriateness or excessiveness.
1 vote -
Weaveneeds to import the chat info. from the texts into the commlog/chart automatically.. this extra step to go select each is awful!
Weave needs to import the chat convo/info. from the texts into the commlog/chart automatically.. this extra step to go select each is awful and way too clunky and cumbersome for the ease of this app. It leaves o too many opportunities open for missed info and missed records.
1 vote -
Chat feature
Would love it if the chat was better for in office communication - didn't mix with the pateint messages and showed up right away so we can see what is happening without having to click on it.
1 vote -
Team Chat - Actionable- Patient Tag
I love the actionable option through messaging. It is nice to see that someone has read it, but also knowing it hasn't been completed yet. I would LOVE to have that option also under team chat, because sometimes a task is given and can get lost in the whole chat. I also, can support the message on Patients being tagged in team chat as well. It would be even great if you could click on the patient tag and have their info pop up from the team chat conversation.
1 vote -
AI Chat bot integration
I recently starting working with marketing company that helps you with google SEO, and they have a AI chatbot that is basically powered by google, which I think would be an incredible integration for weave, specially for after hours, it seems pretty simple and straight forward to use.
1 vote -
Notification Sounds for Incoming Team Chat Messages
Can you implement audio alert when there is a new message?
2 votes -
Team Chat: Edit Delete On Mobile App
The ability to edit and delete messages on the mobile app similar to the desktop app.
1 vote -
Team Chat: Reply to a Thread
for the Team Chat-- I wish there was an option to reply to certain messages within the team chat so that person knows we are responding to them specifically.
6 votesThis is already under consideration. Thanks for your feedback!
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Email add
Email added to patient contact list.
1 vote -
See users that are logged in
It would be a lot more efficient if we could send messages to users that are logged in. I have 50 co-workers across 2 locations and being able to see who is logged in with be awesome!
1 vote -
Flag messages in team chat for reminders
Please make a feature to be able to flag messages in team chat as a reminder to go back to for review
3 votesThis is under consideration. Thanks for your feedback!
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Weave chat should not disconnect when searching help pages
Support chat always disconnects if I try using Weave help in the background. Please fix!
1 vote -
It would be great to be able have a note attached to a text thread
It would be nice to add a note regarding the text. A tag is short and sweet, but it does not allow details. I do not find the note section in the contact list useful at all. I would put the note section in that spot where the three dots are. This is available for each texting thread and so the note would be attached to each texting thread instead of only the patient. I am pretty sure that other offices would love this feature.
3 votes -
Doctor Call Button
It would be nice to have a part of the app to call the Dr. to the next room needed, and keep that order for multiple requests. It would help to know quickly which room to go to for the next patient.
1 vote -
Dismiss vs Ignore Chat Options
Add a 3rd option to dismiss messages you've read without opening to view. Would be useful for the quick yes/no answers.
1 vote -
Team Chat: Mark as Unread
It would be helpful if a team member could read a message, then mark it for follow up. Sometimes we just don't have time to take action before many more messages come through, and then we have to sift through the messages to find the ones that need action.
4 votes -
In the team chat, it would be great if there was a way to flag or mark messages to show the rest of the team that another team member has it
In team chat, in would be great if there was a way to indicate that someone else is taking care of a particular message, such as, marking or flagging that particular message.
1 vote -
Team Chat Pop Ups
Hello! We would love something in the settings that allows us to view message contents in the desktop pop ups when someone types a message in the Team Chat. Right now, the pop up just says "Click here to view message" and you have to click on the pop up to read the message. Because we often have our hands occupied with other things, clicking on each message to see the intended recipient is very inconvenient.
When patients message us through the Message tab, we can see the contents of those messages in the pop up. So, we'd just like…
7 votes -
Please provide administrative access to view all instant messages between users
Please provide administrative access to view all instant messages between users. Maybe a default "blind copy" on every instant message sent...? Or access to search all instant messages sent/received by a specific user.
1 vote
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