Customize auto reminders | avoid going out on the weekend for Monday and Tuesday appt
This request is for the ability to have the confirmation reminders for Monday and Tuesday, go out on Thursday and Friday not over the weekend. More customizability for reminders would be great!
We are currently beta testing a setting which allows you to choose which days automated reminders will send.
We are looking for offices to beta test this feature. If you are interested in being part of our beta group please respond to this email or click the link below to schedule a time to talk.
https://calendly.com/robison/product-research-call
Thank you
-
Anonymous commented
We desperately need the appointment reminders to be WEEKDAY specific. We can’t mark appointments “confirmed” when we aren’t in the office over the weekend. Then, our patients are being hassled over the weekend with additional auto-reminders when they may have already sent a text back to confirm. We need the system to view the days of the week as “business” days only. The weekend shouldn’t count as an “unconfirmed day-before reminder.” Monday reminders need to go out on Fridays, not on Sundays.
-
Anonymous commented
It would be nice to have the option for no weekend reminders, and for Monday appointments to queue up on what ever day we select. THANKS
-
Anonymous commented
There should be a way to set "business days" in auto-reminders. For example: Unconfirmed Patients are set to receive a reminder 3 days in advance asking to confirm, however, patients that have appointments on Monday's don't receive a reminder until Fri. We are closed Fri, Sat & Sun so patients that need to reschedule, aren't able to call in to do so until the day of their appointment.
-
Anonymous commented
It would be great if reminders could be sent out to patients scheduled on Monday on the Friday before rather than on Sunday!
-
Anonymous commented
For early morning patients, the last minute reminder should be texted to them the evening before their appointment. A number of our patients are complaining about getting texts at 6am. Lighthouse 360 and demandforce are able to do this. If this feature isn't added soon, we may have to switch to one of them. Thank you.
-
Anonymous commented
Allowing appointment reminders to be sent based on business days instead of just calendar days would be a huge plus!
-
Anonymous commented
We'd like to be able to change auto text times different for each day of the week, ex; our reminders are set for 8am, 1 day prior and we'd like to have the option for them to be sent later on the day Sunday for Monday appts.