Voiding Credit card payment
PLEASE PLEASE PLEASE - ADD a VOID option on the Weave app for credit cards. If we run a credit card for the wrong amount, we have to fix it by "refunding" it on the Weave portal. This messes up the report because it still adds the amount into the day's total. Having a VOID option would make it like it NEVER HAPPENED.
10
votes
Melissa Obrien
shared this idea
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Debbie
commented
On Weave pay, allow for a reversal of a payment on same day instead of a refund. Refunds take days to post per your website. Our old cc system allowed a void on the same day that never even allowed a charge to hit the customer's account.