Message tag notifications
Hello, it would be helpful for our staff if we received a notification when someone tagged us in a message. I assumed that's what the program did, since we can select which people are relevant to each tag, but it does not. Thanks.
3
votes
Shelby
shared this idea
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Kris Britt commented
We're really struggling with this one. In addition to receiving notifications for tagged messages the red notification numbers should reflect the number of new messages you have for only the selected tag categories you've chosen. Right now we think we have a notification but it's really a message for someone else in a different tag category. Very deceiving and counterintuitive.