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1146 results found

  1. Automated phone call reminders

    It would be nice for patients to have the option for an automated phone call appointment reminder.

    113 votes

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  2. Online patient forms

    I am looking for online patient forms to integrate with dexis and go into the document center and to also be able to fill out these forms in the office on a tablet.

    109 votes

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    Started  ·  33 comments  ·  Admin →
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  3. Text Auto-reminder to take medication prior to appointment. (aka pre-med)

    We would like the ability to create a pre-appointment reminder to take their pre-appointment medication. We would especially like it to say what types of meds the patient needs to take.

    This would be different from advanced filters because it'd be triggered by the option "needs pre-med" in the PMS. including the potential for a variable of "medication" so they can list out something like "please remember to take [medication] 2 hours before your appointment"

    It would be great if you could find a way that your system would recognize patients that required a pre-med and then would send and…

    106 votes

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  4. Search options for recent calls

    Can you add a calendar or an option to enter the date we are looking for calls missed, received or placed. Also if you could place the time stamp on those dates as well.

    96 votes

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    Under Review  ·  44 comments  ·  Phones  ·  Admin →
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  5. Unsubscribed Emails

    There needs to be a way to see the list of unsubscribed individuals, so that we can remove their e-mails from our system. It doesn't make sense for it to tell me how many unsubscribed if I have no way of removing them.

    81 votes

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    Started  ·  18 comments  ·  Email  ·  Admin →
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  6. Notification: New Payment Received

    There should be a way to receive a notification when a patient completes a payment online in response to a weave text for payment. We sent text requests for payment occasionally, but we never know whether or not the patient has followed the link and paid unless we go to the weave admin portal and check. Some sort of notification or indication via email or directly in weave would be helpful in making sure that the patient's payment is promptly credited to their account.

    76 votes

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    26 comments  ·  Payments  ·  Admin →
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  7. Make CSV contacts editable/deletable

    Offices would love to be able to edit CSV contacts in weave instead of keeping a running record using a CSV file. This adds a ton of more work for the offices and it can cause errors in the long run as patients/clients get new phone numbers or change any other information. This has been a headache for many offices. If Weave is able to emulate or show that information, it should be able to make it editable. Comment from office, "Weave has been so modern and usable thus far, so it is crazy that it is missing something so…

    74 votes

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  8. Resize Weave desktop app

    Is there anyway to expand the weave desktop app? My staff and I, especially the front office users, would love and appreciate being able to make the app fit to the screen size of our monitors.

    73 votes

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    I am excited to announce that we have a working version of this that we are exposing to any and all interested users for early access. If you would like to join and give us feedback and help us build out this new responsive experience, please send an email to product-feedback@getweave.com and we will get you going.

  9. Fax Confirmation Page

    Hello,

    I would like to request a fax confirmation page that we can view the date, time and status of the fax. A screenshot of the first page of the fax on this confirmation page would be helpful as well.
    As a medical provider we are constantly sending faxes to insurance companies. If they happen to not receive it when have to send proof to them that it was sent timely in order to get the authorization & our claims paid. This is very essential for our line of business. Thank you.

    73 votes

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    15 comments  ·  Fax  ·  Admin →
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  10. Customize reminder preferences per patient

    We like to adhere to our patients needs. Can we improve the system to have an option to specifically send one patient 3 appointment reminders and another patient 1 appointment reminder? Some patients feel like there are to many reminders they receive.

    68 votes

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  11. Allow us images to be sent through team chat

    Allow images to be sent through team chat

    59 votes

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    22 comments  ·  Chat  ·  Admin →
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  12. Auto reply confirmation response

    I would love it if there were an "auto reply" function so that when patients actually confirm appts via text that they are told they confirmation has gone through. We have several patients that call after confirming because they worry that their confirmation wasn't received.

    54 votes

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    Started  ·  16 comments  ·  Text Messaging  ·  Admin →
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  13. SIGNATURE ON TEXT MESSAGE

    SIGNATURE ON TEXT MESSAGES, PLSSSSSSSS

    52 votes

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    Started  ·  10 comments  ·  Text Messaging  ·  Admin →
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  14. Caller ID

    Caller ID on the phones. A lot of time when new patients call they have difficult spellings of names, caller id helps tremendously with that. It would be very helpful. When it is a current patient but we do not have their new phone # it helps to let us know also.

    44 votes

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    Under Review  ·  8 comments  ·  Phones  ·  Admin →
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  15. Tag Faxes to A Co-Worker

    I like your new Tag feature in Messages, but can you also apply that to faxes? As it is now, the person checking faxes has to open up the fax, then send an inter-office text to the person who needs to handle it. If we could just assign it to the person, that would save a time-consuming step! Thank you.

    34 votes

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    Started  ·  11 comments  ·  Fax  ·  Admin →
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  16. Block Fax Numbers

    Fax: Block fax numbers

    32 votes

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    Started  ·  15 comments  ·  Admin →
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  17. Customizable & Dynamic Fax Cover Sheet

    We should have the ability to create and upload customizable fax cover sheets. Fax cover sheets could be uploaded as Word doc files so that they can include a company header/footer, contact information, HIPAA notice, etc. They should also be dynamic with fillable field options such as <<TO>>, <<FROM>>, <<COMPANY>>, <<FAX_NUMBER>>, <<NUMBER_PAGES>>, <<SUBJECT>>, and <<NOTES>>.

    30 votes

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    Started  ·  8 comments  ·  Fax  ·  Admin →
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  18. different identifiable ring tones

    The staff would like the phones to have a separate ringtone when a patient is put on hold and after a period of time, that line rings again, because if another staff retrieves that call without knowing that the first staff member put at patient on hold, our office doesn’t look competent to the patient when they have to explain things all over again to someone else

    30 votes

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    Request Received  ·  10 comments  ·  Phones  ·  Admin →
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  19. Sending PDFs through text and email

    We can not send PDF's to our clients through text messaging..only images of pictures we take. Please make the text messaging capable of sending PDF documents.
    We can not send attachments with emails. For us, this defeats the purpose of sending an email. Please allow for PDFs to be attached to an email.

    29 votes

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  20. Make Default mesg that goes w/form request editable

    Make the default message that goes with forms editable

    27 votes

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    Planned  ·  9 comments  ·  Forms  ·  Admin →
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