alternative alert tones/ volume control
Please add alternative alert tones/ volume option. current one is loud and disruptive, can be heard across office
Amanda Wilson commented
Hi there! I had a few suggestions:
-Offer more ring tones so it is easier to differentiate what line is calling in when utilizing a phone tree
-Create a unique sound for the hold time indicator so it is not confused with an incoming call
-Enable the phone screen to show which selection on the phone tree was pressed by the client when they call in
-Update Stripe payments so that payout alerts/notifications can be toggled to allow those notifications to be sent via email or text (or both). This would reduce the number of text alerts coming through for payouts.
Thank you! Amanda
Nancy Katheryne commented
There needs to be a different ring tone for on hold calls than when the phone is actually ringing.