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5 results found

  1. Year out confirmations

    Our patients get an appointment reminder a month before their year out appointment. If they confirm through text it confirms their appointment instead of just making it a regular appointment instead of a year out appointment. Can we please have an option to change this? Thank you.

    1 vote

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    Declined  ·  0 comments  ·  Desktop Client  ·  Admin →
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  2. Clicking on pop up notification doesn't open Weave and causes it to crash

    We have had Weave crash on workstations after clicking on the popup notification. Also, clicking on it does not open the app and take you to that person's text or profile information. It does nothing.

    1 vote

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    Declined  ·  0 comments  ·  Desktop Client  ·  Admin →
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  3. Bug: In port number status, a digit is missing from the number to be ported.

    In Settings->Port My Numbers, numbers in the "processing" status are only shown as 9 digits. In some cases, the 6th number is missing. In others, the 7th is missing. For example, If I try to port the number
    8082316000
    what is shown as the pending number is
    808236000 <--6th digit '1' is missing.

    The expected behavior is for all 10 digits to be displayed.

    1 vote

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  4. allow tags to show up on the desktop client

    it would be really great if I would not get huge pop ups about new features like actionable messaging, and then not actually get the update at all. Very frustrating for the end user.

    1 vote

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  5. Unhappy with services

    The weave software is extremely frustrating. You have to contact support every time you need something changed or updated and we end up sitting on hold for over an hour before anyone picks up. The system needs to be made where we can customize emails, texts, ect. to our needs. We will likely be cancelling very soon.

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