Desktop App
1138 results found
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PROBLEMS
Make system more user friendly
New patient forms all come as one and are placed under medical history... then need to seperate to all the different catagories IE pt registration, hippa, medical history , insurance ect
MConsent put completed forms in correct catagory
If pt name changes - Weave changes name in system with no way to know what the previous name was, as listed in our submitted form column
New patients are completing six forms then when signing are being kicked out and info wiped out.
pt has to Start over
Patients are getting "stopped " if don't have…1 vote -
populate info
Please get the patient information to uni-formally populate between all forms so patients do not have to keep redoing it!
1 vote -
Identify patients
We are new to your Weave forms, having switched from mConsent. In mConsent, we were able to identify a patient by their patient number, not just their personal info. Some patients may be on different accounts if they are the policy holder of insurance but want different accounts because of a marriage situation or a child that is under 26, but still on their insurance and want their kid to be responsible for the remainder of the bill. We need to be able to differentiate them so we can have them fill out the form. Right now if we pull…
1 vote -
Digital Forms Integration Customization
Customer called in and would like Weave to have a feature where you can customize where the information from Digital Forms writebacks go in the PMS. The client uses OpenDental, so rather than seeing all patient responses on Digital Forms go to "Image Center" she would like to be able to customize other routes to send desired information from the forms. Apparently one of our competing companies offers such a service and she would like to see it on Weave.
1 vote -
log of when users login
Office would like to be able to see who logged in and when on Weave. They would also like to be able to see their own log of this (sort by person/user).
1 vote -
Weave Buttons
Be able to rearrange or "hide" app buttons not in use
1 vote -
Add Device Name to Call Records
We would like the Device Name to be added to the Phone/Call Records including the export in the Admin Portal. Currently, you have the "Office User" name, but that is not always true if a device is used by Mutiple staff. We export call records to MS Access to create our own analytics reports until you provide reporting and export capabilities for your existing Analytics.
1 vote -
Add Analytics PDF report and Export Capabilities
We need the ability to report analytics to leadership that do not use the desktop app and would rather have a report than scrolling through tiny charts. While your analytics are very useful in their content, the ability to report to others is critical to our daily operations.
1 vote -
Communication
Better Communication between Weave Form editors and the offices.
1 vote -
Sync all history from Weave to Cornerstone once client profile is made
We need Weave to attach to the client profile the calls and texts made prior to the client being set up in Cornerstone. For example:
The client history has the first text at 4:35 p.m. but it was actually at 12:51 p.m. so it's not attaching previous texts and calls to the client history. Her first call to the clinic was at 12:30 p.m. I know that I can scroll back through her messages or as an admin go to the portal to look at call history. But this is not efficient for the staff. Since there is a log…1 vote -
Organize buttons
Would like to be able to rearrange the "buttons" on the desktop app. Would like to "hide" or disable ones we dont use per employee login
1 vote -
More info on emailed responses from recall reminders.
Date of birth of phone number on the email responses from recall reminders.
1 vote -
Making Calls through Mobile App
Bluffs Pet Clinic, s00087489. One of the doctors had several issues with placing calls through the mobile app. Pts would hear an echo or the call would drop randomly. Some improvement was made after troubleshooting with an advanced technician, but the echo remains. Wondering if more development can be done to improve the mobile app calling feature. Thank you.
1 vote -
customize review request landing page
We would like to be able to customize the wording and logo on the landing page weave is providing for review requests. We plant a tree with every review we receive and would like to let patients know #1 that we do this, and #2 how many trees we have planted so far (We would want to update this monthly)
1 vote -
Save us time
Please save us time. You could have used the same login instead of asking me create a new login.
Also I don't want to delete patients from the quick fill list one b one. If I want to clear the whole list I want to be able to do it in one click.
Also I would love to have more than 2 custom messages.
Thanks!
1 vote -
Weave Payment App
Please put the patients names in alphabetical order or date order so when a patient calls we do not have to search for $100 on May 5, 2022 and go through all the patients that paid for that day.
1 vote -
Have Desktop app clear cache regularly on its own
I've noticed that clearing the cache seems to be the recommendation for several recently-reported problems. Maybe that should be something that happens automatically every so often, so it doesn't have to be done manually(?). (Idea as given by client)
1 vote -
Option to Remove Birthday Requirement for Text 2 Pay Attachments
We are a veterinary hopital and we don't typically capture the owner's birthday. However, when sending a text 2 pay request we would like to include the invoice. Your support suggested I just send an additional message with an attachment. However, the attachment would be a PDF and that is not an available type for messaging.
1 vote -
Weave should have their own full office dental software!
Create your own dental software, such as dentrix, curve.
1 vote -
Take is back to where we were at on older Overdue Patient list
Take us back to where we were on ALL the overdue patient lists. I know the newer ones do, but the older ones don't.
1 vote
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