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  1. Search function for team chat

    Search function for team chat

    1 vote

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    1 comment  ·  Chat  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Ability to audit who opens faxes

    Ability to see which weave user opened a fax, text, or online appointment request. This will allow managers and other employees to ensure accountability of any faxes or messages that are incorrect or opened but not responded to

    2 votes

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    0 comments  ·  Fax  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Allow you to specify the vaccines that are due on email recall reminders.

    Showing what vaccines are due is important info to include when telling clients that their pet is due for vaccines. The texting recall reminder has the ability to add this info but not on the email version.

    2 votes

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    0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Removing Tag automatically once a text message conversation has been marked complete

    It would be very helpful to have the tag that we assign to a patient's text message conversation removed automatically at the end of each conversation because it won't always be the same TAG for that patient and it gets confusing to know whether something is really for a particular person or not

    5 votes

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    0 comments  ·  Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Contact list upload to Weave

    It would be helpful to be able to upload an excel file with all your fax contacts directly to Weave. This would be especially helpful when switching to Weave from another digital fax system.

    2 votes

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    0 comments  ·  Fax  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Patient Balances from CrystalPM

    Please Program WEAVE to pull Patient account balances from Crystal Practice Management. Thanks. DJ

    2 votes

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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  7. option to adjust time duration for time out

    Hello. Happy customer here!

    We have 11 staff in the office with 12 computers with Weave. We have been experiencing Weave logging out automatically after few hours. Our office texts our patient every 45 minutes. Sometimes texting our patients few minutes early helps when we are running behind. So, not having to log in again and waiting for it to load helps when patients are waiting to come in (We have all our patients wait in their cars).

    Can we have an option to adjust security time out feature please? It will help our office routine without interruption.

    Thanks for…

    5 votes

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    1 comment  ·  Desktop Client  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

  8. Payments Integrate with Avimark

    On behalf of Bonners Ferry Veterinary Clinic, s00300004. We process a ton of credit card transactions a day. Having a Payments feature that integrates with Avimark is crucial so we can balance accounts and print detailed receipts. Can this please be put on the timeline?

    3 votes

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    0 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Who answered/placed the call visual

    In the past under the patients phone number it showed who answered or made the phone call which was extremely helpful. But NOW it shows our telephone number. (we do not need to see our phone number) We have to click on the number to see who placed or answered the call, when it would convenient to see who answered the call over seeing our office phone number. This changed with the latest update and what we see on our call log should be available to us via the settings to make these changes ourselves.

    4 votes

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    0 comments  ·  Desktop Client  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Ability to add new patient from both message phone number or caller phone number.

    Ability to add contact number to patient list when a new phone number contacts us (from message or call list).

    8 votes

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    5 comments  ·  Contacts / Patients  ·  Flag idea as inappropriate…  ·  Admin →

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    We have heard your feedback and are taking it seriously with this idea! We'll let you know if there is more information/updates in the future, but if you have questions in the meantime feel free to reach out to me at drew.hemsley@getweave.com.


    If you'd like to schedule some time with me to talk through this feature idea, please use this link for a 30 minute call. I would sincerely appreciate your time!


    Best,


    Drew Hemsley | Product Manager @ Weave

  11. 3 votes

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  12. Quickfill list automatically remove scheduled patient

    It would be nice if patients would automatically be removed from the Quickfill List if they have an appointment scheduled/confirmed after they are added to the list.

    2 votes

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  13. Enable Manual Texting for Home Number

    We like to put patient's cell phone numbers in the Home Phone field when they don't want to receive automated texts. We have always had the ability to send a "manual text" by typing in the phone number in Weave, however. Now that you changed it to give a "this is not a mobile phone " message, we are UNABLE to send any manual texts unless the phone number is in the home phone slot. A simple fix would be to have the message pop up, for a warning, but not actually disable you from sending. Please fix.

    16 votes

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    Planned  ·  7 comments  ·  Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Update notifications

    When we send a notification for eyewear ready, it would be nice if it toggled back in the practice management software that the patient has been notified

    2 votes

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  15. when text to pay payment made add card type to the notice

    when text to pay payment made add card type to the notice

    it would be much faster for our team (who all take payments) to be able to see on the desktop app what card type was used per text to pay payment received instead of the extra step of opening the admin portal and searching there. less chance for error when inputting payments into our database.

    2 votes

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  16. Physician contacts

    Our EHR maintains a list of physician office contact information as well as patient contact information. It would be incredibly helpful if Weave integration could sync the former in addition to the latter so that the most recent physician contacts can be pulled automatically rather than updated manually via CSV upload in the online portal.

    2 votes

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  17. Export Text Conversations

    A way to export a whole text conversation would be great! For our business, sometimes we need to provide these to the court, and having a simple way to compile and save a conversation would save SO much time and energy.

    22 votes

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    13 comments  ·  Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Filtering text messages - filter by "has attachment"

    We would like to be able to filter text messages to only return messages that include attachments. Thanks!

    2 votes

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    1 comment  ·  Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Fix over due patient list

    We used to be able to work the over due patient lists and after looking at a text thread or sending a text we could click "back" and it would go back to the list that we were working on. Now when we click "back" it takes us all the way back to the "actionable" text message list. Then we have to go home and back to the lists and the one we were working on. It seems very inefficient and I wish it would go back to the way it was.

    1 vote

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  20. Save fax as a draft

    An option to save a fax as a draft would be very helpful.

    5 votes

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    0 comments  ·  Fax  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

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