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772 results found

  1. See reviews sent/reviews done

    A way to know who we have sent reviews too and then to know if a patient has left us a review. Makes it hard to verify who we have sent reviews too already.

    13 votes

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    3 comments  ·  Analytics  ·  Flag idea as inappropriate…  ·  Admin →
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    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

  2. Text writebacks

    Allow simple copy, paste or print of a text conversation string to place in patient records.

    4 votes

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    0 comments  ·  Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →
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  3. Message templates on phone app

    It would be very helpful if the message templates were available when using the app on a phone. Several of our staff use phones exclusively, and access to those templates would increase their productivity and consistency.

    5 votes

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  4. Please be compatible with Chrome

    Please please please make a mobile desktop app that is compatible with Samsung Chromebook. As an office manager I desperately need the app and cannot on my new computer

    2 votes

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    1 comment  ·  Desktop Client  ·  Flag idea as inappropriate…  ·  Admin →
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  5. 4 votes

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    0 comments  ·  Fax  ·  Flag idea as inappropriate…  ·  Admin →
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  6. Ability to set the date that automatic insurance verification set for.

    It would be great if we could customize when the insurance verification runs instead of just automatically 24 hours before...

    3 votes

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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  7. Fax groups

    Please add fax "groups" so we can fax in bulk to select groups of people at once. This would save me so much time when I am sending out 200+ faxes for events we hold multiple times a year

    2 votes

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    0 comments  ·  Fax  ·  Flag idea as inappropriate…  ·  Admin →
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  8. Online Scheduling Analytics

    Please add analytics and have them tied to emailing the office. For example: they'd like analytics based around Scheduling requests from Online Scheduling, or when someone clicks on the online scheduler, etc.

    1 vote

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    0 comments  ·  Schedule  ·  Flag idea as inappropriate…  ·  Admin →
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  9. Dedicated Message Template page

    Dedicated place in the app to manage message templates aside from in a Conversation message thread with a patient or contact. The only way to create, edit or delete right now is to first go into a message thread and select the message template icon

    1 vote

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  10. 1 vote

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  11. Block Number SMS

    We have been receiving a spam text from an odd number every day at the same time for awhile, and we would like to suggest giving us the ability to block a number. Or if it would be possible for your system to filter out spam, that would be wonderful

    30 votes

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    Started  ·  14 comments  ·  Chat  ·  Flag idea as inappropriate…  ·  Admin →
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  12. Team Chat Pop Ups

    Hello! We would love something in the settings that allows us to view message contents in the desktop pop ups when someone types a message in the Team Chat. Right now, the pop up just says "Click here to view message" and you have to click on the pop up to read the message. Because we often have our hands occupied with other things, clicking on each message to see the intended recipient is very inconvenient.

    When patients message us through the Message tab, we can see the contents of those messages in the pop up. So, we'd just like…

    2 votes

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  13. Auto-populated Text While Submitting Forms

    Good afternoon, after speaking with Weave customer support, our office realized that there is no easy way to create a new auto-populated text or e-mail message when creating a new form. For example, a photograph release form auto-populates a "Hi, NAME. We look forward to your upcoming visit", instead of something like "Hello, thank you for agreeing to use the photos on file." If there was a way to edit the text sent from the Weave desktop app through the create a form or create a packet settings, it would be extremely helpful. Thank you very much for looking into…

    8 votes

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    5 comments  ·  Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →
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    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

  14. Inserting correct name in text messages (ie in Pediatrics when you want the name of the person scheduled not the responsible party.

    When selecting the patient and then selecting to send message, if we use a template, or create a new template, it is inserting the name of the responsible party, not the patient. This is not helpful. Would like to have more options for drag and drop, such as the desired patient, a signature line for the texting, or a specific form other than the wellness form.

    2 votes

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    0 comments  ·  Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →
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  15. Fax OVERHAUL

    This fax system needs a complete overhaul. Medical office have no option for the common HIPPA compliance notification. This has to be done every time a fax is sent. Impossible to get large faxes to send. Cannot search for fax numbers sent or received in the desktop app. Cannot name common used fax numbers for future use, or store then for this purpose. It seems like the bare minimum

    6 votes

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    0 comments  ·  Fax  ·  Flag idea as inappropriate…  ·  Admin →
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  16. set up automatic text for Patients who no showed the appointments!

    et up automatic text for Patients who no showed the appointments?

    3 votes

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    0 comments  ·  Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →
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  17. Recall Integration for ModMed PM

    Please integrate with ModMed PM for automatic recalls.

    1 vote

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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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  18. Payments via Fax

    *What department are you in? * Support

    *Which Feature does this pertain to? * Desktop App

    *What area of the Feature? * Payments

    *What pain points/suggestions does the office have? * Offices uses weave payment terminals and are struggling to input insurance payments that are sent via fax with digital credit card info, states that it is not just insurance companies, as they receive lab payments that don't fall under a patient profile. Would like to be able to use weave terminals to maually enter these numbers but the app is not configured to receive payments in this manner as…

    1 vote

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  19. forms and quick fill

    I would like to be able to respond to my patients that leave reviews through Weave. I can respond to google reviews but not Weave reviews.

    When will Medical Hx auto populate into Eaglesoft Med Hx?

    Are there medical release forms that I can add to my forms?

    Quick Fill- I wish the list would not hop to the beginning of the list when I am looking at a patient's note. I wish I could return to the exact place I was in the list after checking a note.

    1 vote

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    0 comments  ·  Forms  ·  Flag idea as inappropriate…  ·  Admin →
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  20. Urgent voicemail and Voicemail serach

    On the app when you are in the voicemail section, we should be able to search for voicemails. That would sometimes be easier then having to go and log into the weave portal. Also, when patents call, it would be nice if there was an option for urgent voicemails and there was a symbol so we know if it's urgent or not.

    1 vote

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    0 comments  ·  Phones  ·  Flag idea as inappropriate…  ·  Admin →
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