Desktop App
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2-Way intercom between groups of phones
We really need a way to intercom between groups of phones. We need our front desk group to be able to 2-way intercom with our treatment area group. We had this with our previous phone system and it saved us so much time. It was a huge disappointment that it isn't possible with Weave.
4 votes -
Dentrix Auto Dial
Dentrix has an auto-dial feature that allows us to click on a phone number to be automatically dialed on our phones. This Dentrix feature does not work with Weave. It would be a major time saver when reaching out to our overdue recall patients.
2 votes -
Allow us images to be sent through team chat
Allow images to be sent through team chat
20 votesI'm working on some discovery with the users that voted for this feature request!
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Text to Pay - Auto Reminders
wants an auto reminder for the text to pay feature
5 votes -
Dentrix ascend
please try to add dentrix ascend to weave I have 10 offices that use it and would love to bring weave to all of them thank you!!
5 votes -
24/7 Website link
Website link for payments
22 votes -
WebChat
Webchat - A Webchat feature would be nice
4 votes -
Allow managers/owners access to team chat
I think the weave app should have a feature that allows office managers/owners to view the team chat of any employee. While we love weave and initially loved the idea of the team chat as we thought it could help employees communicate business matters, we have run into some problems where the chatting feature is being misused by staff which goes against our office computer policies. Currently, there is no way to prove misuse. I think it would be great if owners/managers/admins had this capability. It is something we've already reached out to Weave to see if it could be…
6 votes -
Patients with same phone number
We have patients with the same phone number (for example: a mother and her two children have the same phone number). When we message a patient, we only see one name and this can get confusing if patients in a family have different surnames. It would be nice to have all names connected to a phone number to show on the screen when we message or call patients.
2 votes -
Missed text auto reply
We would really love an option for "auto reply to text messages" Example: Closed for holiday weekend. If a patient texts us, it would be nice if an automatic reply could be set that informs patient we got msg, but are closed until (date) and we will respond when we get back into the office.
71 votesWe plan to begin work on this in the second half of 2022
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Text2Pay Templates
TEXT2PAY: I would like the option to edit the preset wording on the text. Currently is says Hi Jessica, this is Impressive Smiles. You have an outstanding balance. You can use this secure link to pay by credit card:" I think "you have an outstanding balance" is too harsh and would prefer the option to choose our own wording. I think "You have a new balance" sounds better. Since outstanding sounds like it is past due. It would be even better if we had a drop down with options to add how old the balance is "30/60/90 days past due"…
14 votes -
Automated phone call reminders
It would be nice for patients to have the option for an automated phone call appointment reminder.
48 votes -
Block Fax Numbers
Fax: Block fax numbers
12 votes -
review link via email
Would it be possible to send a review link to patients via email?
16 votes -
Online patient forms
I am looking for online patient forms to integrate with dexis and go into the document center and to also be able to fill out these forms in the office on a tablet.
92 votes -
Bulk messaging
Send mass emails, text messages to more than 1 patient.
230 votes -
premed reminders for patients by text and email
Is there any way to remind a patient of the need to take premed before their dental appointment? Our old system did that, and patients are asking for the reminder.
21 votes -
Call Park Requests
I would like to suggest a ring back option when a person is placed on hold. Many times we get busy and the person on hold gets overlooked. I really feel that would benefit our patients and our staff.
Thank you!109 votes -
Fully Functional caller ID
Need fully functional caller ID !!!! It is necessary to know who is calling -not just active data base.
26 votes -
Choose number to text from patient portal
Allow you to choose which number you would like to send a text message - for example: divorced father financally responsible # chosen vs mom's number. Better than typing # in message system as it doesn't save under patient name.
9 votes
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