Desktop App

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  1. Change app box size

    Click and drag resizeable window.

    7 votes
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    Under Review  ·  3 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  2. Pop Up "Completed"

    I'd like the pop up notification to go away on everyone else's computer when I take care of a text response.

    9 votes
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    Under Review  ·  2 comments  ·  Chat  ·  Flag idea as inappropriate…  ·  Admin →
  3. print text conversations

    i would like to be able to print text message conversation incase they are needed in legal proceedings

    12 votes
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    2 comments  ·  Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →
  4. Uploading attachments to more than just Weave Chat

    Can we add features to upload attachments within Weave Chat, Weave Email, and the Weave Support Chat?

    This way we can send items directly to clients and/or show your tech support exactly what things look like on our screen when we have issues.

    It looks like this issue is partially planned through Weave Chat, but having the feature within all 3 of Weave Chat, Weave Mail, and Weave Support Chat would be best.

    8 votes
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    Planned  ·  1 comment  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  5. print to fax/ word document to fax

    We would like to see changes to the fax feature. Please add a contact list so we can quickly pull up the common fax numbers we use. Also, it would be helpful to use a print to weave fax feature so that we can finish a document and then it will pull up in weave fax to send. Or at least be able to send word documents instead of having to convert them to PDF.

    12 votes
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    Under Review  ·  3 comments  ·  Fax  ·  Flag idea as inappropriate…  ·  Admin →
  6. calendar view on desktop

    to be able to view schedule as calendar on the desktop software like the mobile app it will be very helpful.
    thank you

    4 votes
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    Under Review  ·  1 comment  ·  Schedule  ·  Flag idea as inappropriate…  ·  Admin →
  7. Missed Call Analytics only for open business hours

    Please make call analytics customizable so it does not track missed calls that happen when the office is closed.

    3 votes
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    0 comments  ·  Analytics  ·  Flag idea as inappropriate…  ·  Admin →
  8. Re-wording the Picture Consent Text

    Hi, we would like to suggest if we can edit the text for the picture texting consent. Patients are getting confused and send "YES please send", or "YES SEND" or whatever, and if they don't put "YES" only, it won't work and we have to send them consent again.

    We currently have this:
    Hello Kathy! This is a message from EyeVenue. Because of privacy laws we need your consent to send you images containing personal information you own. Reply 'YES' to grant consent.

    There is no option for us to change the wording. We don't need to put our office…

    3 votes
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    Under Review  ·  1 comment  ·  Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →
  9. Payment Notification

    There should be a way to receive a notification when a patient completes a payment online in response to a weave text for payment. We sent text requests for payment occasionally, but we never know whether or not the patient has followed the link and paid unless we go to the weave admin portal and check. Some sort of notification or indication via email or directly in weave would be helpful in making sure that the patient's payment is promptly credited to their account.

    27 votes
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    5 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  10. 2-Way intercom between groups of phones

    We really need a way to intercom between groups of phones. We need our front desk group to be able to 2-way intercom with our treatment area group. We had this with our previous phone system and it saved us so much time. It was a huge disappointment that it isn't possible with Weave.

    6 votes
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    Under Review  ·  1 comment  ·  Phones  ·  Flag idea as inappropriate…  ·  Admin →
  11. Dentrix Auto Dial

    Dentrix has an auto-dial feature that allows us to click on a phone number to be automatically dialed on our phones. This Dentrix feature does not work with Weave. It would be a major time saver when reaching out to our overdue recall patients.

    2 votes
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    0 comments  ·  Phones  ·  Flag idea as inappropriate…  ·  Admin →
  12. Review Links and No-show Patients

    I would love it if the review link was not sent to patients that did not show to their appointment. I love the auto-send feature, but it sent a review to a new patient that had never been to our office and didn't show to their appointment. That doesn't make our office look great, and it is pretty inconvenient for us to go through and send out the review links manually. It would be awesome if that could be fixed! Thank you for your time.

    15 votes
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    5 comments  ·  Reviews  ·  Flag idea as inappropriate…  ·  Admin →
  13. Dentrix ascend

    please try to add dentrix ascend to weave I have 10 offices that use it and would love to bring weave to all of them thank you!!

    12 votes
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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  14. 24/7 Website link

    Website link for payments

    15 votes
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    7 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Text to Pay - Auto Reminders

    wants an auto reminder for the text to pay feature

    3 votes
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    1 comment  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →
  16. WebChat

    Webchat - A Webchat feature would be nice

    4 votes
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    Planned  ·  0 comments  ·  Desktop Client  ·  Flag idea as inappropriate…  ·  Admin →
  17. List of patients who have been sent review requests

    Please have a way to pull a list of all patients who we have manually sent a review request to.

    7 votes
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    0 comments  ·  Lists  ·  Flag idea as inappropriate…  ·  Admin →
  18. Call Queue

    Have a call queue system where patients wait in a virtual line for the next avail person

    14 votes
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    5 comments  ·  Phones  ·  Flag idea as inappropriate…  ·  Admin →
  19. Allow managers/owners access to team chat

    I think the weave app should have a feature that allows office managers/owners to view the team chat of any employee. While we love weave and initially loved the idea of the team chat as we thought it could help employees communicate business matters, we have run into some problems where the chatting feature is being misused by staff which goes against our office computer policies. Currently, there is no way to prove misuse. I think it would be great if owners/managers/admins had this capability. It is something we've already reached out to Weave to see if it could be…

    5 votes
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    0 comments  ·  Chat  ·  Flag idea as inappropriate…  ·  Admin →
  20. Patients with same phone number

    We have patients with the same phone number (for example: a mother and her two children have the same phone number). When we message a patient, we only see one name and this can get confusing if patients in a family have different surnames. It would be nice to have all names connected to a phone number to show on the screen when we message or call patients.

    2 votes
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    1 comment  ·  Contacts / Patients  ·  Flag idea as inappropriate…  ·  Admin →
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