Desktop App
1149 results found
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google review follow up message
it would be nice if weave could send a reminder message/email to patient's if they have not left us a review.
1 vote -
Consistency between plans
We have found the information is not consistent between plans and isn't very user friendly. Some plans we can view deductibles as well as maximums and some we can only view one or the other. I feel this could be a great product with more work. Thanks!!
1 vote -
Insurance Verification
The function of this add-on feature sounds AWESOME. I think it's a work in progress still. It should be uniform in what information is displayed. Some display percents allowed, some display maximums (super helpful and a great selling point) some do not display at all. The length of time that it takes to click "verify" and have the information in front of you is way too long and CANNOT be done while on the phone or while someone is waiting in front of you. In turn defeats the purpose. I can log in online to the insurance carrier faster for…
1 vote -
My desktop app has to be force closed one than one throughout the day because it freezes too much. Anyone else?
My desktop app has to be force closed more than once throughout the day because it freezes too much. Anyone else?
1 vote -
appointment reminder
Is there any way we can send a separate message to confirm patient appointment who have been pre-appointed n advance?
1 vote -
CREDIT CARD TYPE VISIBLE IN PAYMENT WINDOW (caps for emphasis, not flame :-))
Since most, if not all, Weave clients have to transfer payment data captured in Weave/Stripe, to their own practice management software, it would be great if, when that credit card is run, we are able to see what type of card was used.
In my situation, which I suspect is pretty common with most of Weave's clients, our practice software requires the card type to enter payment into the system. Also like most clients (I'm guessing), we usually have Weave super-imposed over our practice software. It would be an incredible help if, when using Weave to make a payment, the…
2 votes -
payment plan custom time
The number of payments for recurring payments should be customizable. Locking to 3 month increments is an interesting design choice. Also, i'd like an alert when payments are processed since it does not write back to my PMS so my team knows to apply the payment.
1 vote -
time clock in for staff
Have a function time tracking function for staff and allow weave to sync this data to a payroll processor such as Gusto or ADP. I would gladly pay an extra $20-$30 a month for this feature.
1 vote -
Adding Delta Dental of Wyoming to the Verification List as a new payer
A large majority of our patients have Delta Dental Of Wyoming. Sure would be nice to add them to your payor list. Also it would be nice if you could see which Insurance companies are enrolled prior to adding the service to your account an then having to go through the process to opt out.
1 vote -
Self Check-In
Would love to have the patient self check-in option to be able to text to pt regardless of if they need forms filled out or not.
1 vote -
emergency voicemail
We would like to have access to the emergency voicemails on the desktop application. We have been requesting this feature for over a year. For a brief time yesterday, this feature was avaiable but it quickly was removed. As you can see in this screenshot, we had a drop-down option to select between our regular voicemail box or the emergency. We would really appreciate having this option avaiable again.
1 vote -
Chat feature
Would love it if the chat was better for in office communication - didn't mix with the pateint messages and showed up right away so we can see what is happening without having to click on it.
1 vote -
Text Writebacks for DSN
Please consider Text Writebacks for DSN PMS users.
1 vote -
Give the option to mark read and unread at the same time.
Currently when you click a fax the only option is to "Mark Read". So to mark it unread you have to click out of the fax and then back into the same one before the option to "Mark Unread" appears. When "document options" appear, there should be options to "Mark Unread" and "Mark Read" in the same drop down.
4 votes -
Select ALL button
On the Quick Fill tab, a select all button choice for patients should be inserted.
1 vote -
Turn off Pre-Fill feature for forms
It is best to have an option to turn off the pre-fill feature for forms, since many clients who don't review their answers from previous visits, or don't change the pet's info to the correct pet (especially when sent two forms in one packet) and it's VERY important that they review and correctly answer the questions. Some are not changing answers as needed. We would love to be able to turn this feature off.
1 vote -
integrate with TAB
Please link my Appointment book TAB with Weave
1 vote -
Code to use to exclude appt reminders/confirmation communication
Our previous software had the capability to recognize a code at the beginning of our appointment descriptions that would cue the software to NOT send appt reminders/confirmations/etc. For example, we take patients to a surgery center for some treatment. Those appts involve a lot of moving pieces and we don't want patients to get notifications at all. So we have always been able to add the prefix "PNA" to the appt descriptions. Rather than rework our scheduling system and come up with new descriptions to work around Weave, I vote that Weave work for us by developing capability to recognize…
1 vote -
Receptionist Console
Ability to see presence across many phones/users.
5 votes -
Schedule on App
When working on the schedule on the app, it would be best after clicking on a pt name, texting/calling them, and then going back to the schedule, to return to the same time on the schedule you are working on rather than it defaulting to the start of the day. Waste of time scrolling back to the time you need to work on.
3 votes
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