Weave Portal

  1. Manage settings

    It would be great if the portal would allow admin to modify user settings and have more control over what gets forwarded to the doctors after hours.

    1 vote

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    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

  2. Better Audience segmenting/management and more email customization

    1. When someone unsubscribes from your email marketing, be able to see who unsubscribed.

    2. In the email builder, be able to insert photos and links, and have more editing options for text (font, size, color, etc)

    3. Reflect the number of unsubscribers in the recipients selected number.

    1 vote

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    0 comments  ·  Marketing  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for submitting your feedback!  We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.  Again, thank you for taking the time to help us make our products better.  If you need help with any issues immediately, I would recommend reaching out to our support team at:  www.weavehelp.com.  Thank you, and we look forward to working with you in the future.  -Your Friends at Weave.

  3. User-Facing API

    It would be extremely beneficial to be able to interface with your back-end API without going through multiple calls and token generations to get call data or extensions or any info from the system through API's. Is there a way to access this system or make it usable by pushing credentials and getting an OAuth cookie that I can store in a session?

    1 vote

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    Thank you for submitting your feedback!  We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.  Again, thank you for taking the time to help us make our products better.  If you need help with any issues immediately, I would recommend reaching out to our support team at:  www.weavehelp.com.  Thank you, and we look forward to working with you in the future.  -Your Friends at Weave.

  4. Centrallized Call Records

    For multi-office systems, we'd like to have a way of managing/viewing productivity across all sites. Currently the only way to do that is to download the CDR's from all sites and compile them into a database on our end, which is manual and tedious and wasteful. Ideally we would like a centralized way to view all our office's analytics and see how many calls are coming in and out for each office.

    1 vote

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for submitting your feedback!  We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.  Again, thank you for taking the time to help us make our products better.  If you need help with any issues immediately, I would recommend reaching out to our support team at:  www.weavehelp.com.  Thank you, and we look forward to working with you in the future.  -Your Friends at Weave.

  5. Email Marketing Template

    Email marketing need to look like the emails Weave sends out

    1 vote

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    Request Received  ·  0 comments  ·  Marketing  ·  Flag idea as inappropriate…  ·  Admin →

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  6. image upload to email campaigns

    For making a new email campaign in Marketing in the Admin Portal, would you be able to make a bigger box for uploading my own jpeg? When I try to make my jpeg image fit in the box, it comes out too small in the email message.

    1 vote

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  7. Marketing Feedback - better multi-office usability

    The Marketing section needs work. I'm not sure if this issue is only happening on my end, but the entire platform is very slow. Uploading graphics is a nightmare. For whatever reason, graphics are pushed to the left, making the email look bad. It would not let me center the graphics. Next, we recently added a new location to our weave dashboard and I just sent out an email campaign for the first time under that location. I had no option to customize any of the text, meaning I could not bold anything, use bullet points, align anything. Those options…

    1 vote

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