When patients fill out and submit digital forms, however they fill out their name on the forms automatically changes their name from our software. For example, patient's name in the our software is John Doe. but if patient types in Joseph Smith, then it will automatically erase John Doe from our software and puts in Joseph Smith, thus no longer we are able to locate the patient in our software. I understand that patients may make mistake when typing in their names or they may put in their nickname instead of full name, thus may create an error. I request that whatever names they put in into the digital forms do not interfere nor change anything in the software. thank you.

We use Weave and Eaglesoft. When patients complete a Form through Weave, it imports into our SmartDocs in Eaglesoft in the form of a PDF and the PDF gets placed into a "Patient Identification" document group category.

We would like to use Intellicare(Eaglesoft feature) to let us know when patients need to update their health history(for example).
In order to use Intellicare for this purpose, we would need our Health History Forms to go into a specific document group and other forms to go into a separate form (instead of ALL forms going into the "Patient Identification" group.

I have created a new document group category in Eaglesoft. I spoke with Eaglesoft and am told there is no way for them to designate where Weave files are dropped into. There is a place in Eaglesoft that directs SmartDocs but there is no option to designate imported files/forms from Weave.

I spoke with Nicola at Weave and she told me that this is not a feature as of now and suggested I submit a feedback request.

Please let me know if this is something that is feasible in the near future as we would really like to seamlessly implement the Intellicare feature in conjuction with our Weave services. Thank you!