New to your product, on-boarding has not ported my numbers so take this feedback as i am a novice. Finding out I can't edit patient info seems very limiting. They are telling me because my field is not covered I have to work by uploading a csv file daily. Not sure I want to have to do manual updates daily. that feels like a step back not a step forward. As a solution could Weave create a simple database for any customer that you dont fully supoport so we could edit each patient instead of daily csv updates? mybe add a simple calander feature so shceduling could be offered. My field is Audiology and Intergration with CounselEAR would be appreciated. If I have to do my own csv imports and I have to do data management to even make the imports work. I dont think this makes any value sense to a business like mine. If you are spending double to triple on your phone service it should be easier not harder to do business
New to your product, on-boarding has not ported my numbers so take this feedback as i am a novice. Finding out I can't edit patient info seems very limiting. They are telling me because my field is not covered I have to work by uploading a csv file daily. Not sure I want to have to do manual updates daily. that feels like a step back not a step forward. As a solution could Weave create a simple database for any customer that you dont fully supoport so we could edit each patient instead of daily csv updates? mybe add a simple calander feature so shceduling could be offered. My field is Audiology and Intergration with CounselEAR would be appreciated. If I have to do my own csv imports and I have to do data management to even make the imports work. I dont think this makes any value sense to a business like mine. If you are spending double to triple on your phone service it should be easier not harder to do business