Custom Automated Reminder Schedules
- System to create custom auto-reminder schedules
- Change the text message templates
- Way to set how often messages are sent after they have confirmed
- Way to set when reminders that fall on weekends should go out
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Anonymous commented
We need to alert our patients the same as their appointment, automatically, 2 hours before their scheduled time. Our old system allowed us to do a 1 day & 2 hour (same-day) appointment reminder automatically; we have had more failed appointments since we have lost this feature.
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Anonymous commented
On the Auto-text setting. Can you make it so that I have the option to choose different times for different texts. For example, I would like to send the reminder for next days appointments at 9am but want the birthday texts to go out at 5pm.
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Anonymous commented
Appointment reminders to go out 2 days prior rather then 1 day. It gives more time to fill cancelled/rescheduled appointments.
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cheryl commented
Would like our text confirmations for Mondays to go out on Fridays instead of Sunday when we are not here to view responses;]
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Support commented
Hi there, we are still loving Weave! Our only suggestion thus
far would be the ability to auto-text patients at different
intervals. For example, we like to message them 2 weeks in
advance as opposed to 1 month or 1 week. Also, it would be
helpful to be able to text patients on specific days of the week,
not just the next day. For example, on Thursay we would like to
message people for Monday, but are only given the option of
Friday or the entire week. Perhaps there ways to do these things,
but I haven't figured it out. Thank you! -
Bryce commented
I had an office ask for an after-visit survey. The patient will receive an email or text asking how the office did and how they can improve.
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Ryker Watts commented
What we are looking for is the ability to set up individual preferences for texting and email. Some people want all the notifications possib
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AdminWeave Product Team (Admin, Weave) commented
Love this. We will be looking at this this month.
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Jolynn commented
I also get several requests for reminders to go out two days before the appt opposed to the day before, so that the offices have time to reschedule and fill those open slots.
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Anonymous commented
They want to know if there is a way we can set it up so the Monday txt reminders are sent out early Thursday. So if some one needs to cancel or anything they will have time to reschedule. It would be a really good idea to be able to change the date text reminders are sent out for offices that only work Monday - Thursday.
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AdminWeave Product Team (Admin, Weave) commented
We get a lot of requests for automated appointment confirmations from customers... let's add it!