Different auto-text appointment reminders for different types of appointments (new patients, contact lens follow-ups, pre-appoints)
It would be very nice to be able to send different appointment reminder messages to different categories of appointments. For example, send a auto-reminder to contact lens follow-ups with a reminder to "please wear your contact lenses for your appointment". Another example, have a separate/different auto-text for appointments marked with the category as "pre-appoints" so we could say something specific for those people like "we see it is time for your annual eye exam and we have pre-appointed a tentative date and time for you".
Anonymous
shared this idea
We have recently released some enhancements to our appointment reminders. You can now set them up to send to patients with a certain appointment type or who see a specific provider. This should allow you to provide pre appointment instructions as needed.
Let me know if you have any questions.
Thank you