Desktop App
1146 results found
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Call History Clearing
In the desktop app and mobile apps please allow users to archive calls similar to the way texts are handled. This will not only clear visual distractions but will allow up to empty the "inbox".
Or, once a missed call is returned, create an indicator to show it was returned or a way to create an internal note on the thread would be helpful as well.
1 vote -
contact group
Please enable Weave to create patient lists by certain filters in the contact fields. For example, if there was a specific field in each contact called "List Tag, etc" we could label a certain group of patients by filter to send messages to without running a report every time from our EHR.
1 vote -
Template Autofill - Pet's Name
When creating templates for text messages to clients, one of the autofill options is "pet's name," which automatically selects the first listed patient or "pets' names," which lists every pet. However, since most clients have more than one pet, it would be nice to be able to message from a selected pet (instead of just the client) so that it could autofill their specific name.
2 votes -
2 votes
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Order Ready for Contact Lens. Add an order type for trials.
Currently, the Order Ready Auto Message feature has only two types available: Glasses and Contacts. We use Revolution EHR. For contact lens orders, we have regular orders and trials orders. It would be beneficial to add an order type for the trials so we can send specific instructions. Sometimes, patients need to set an appointment first, especially for first-time users.
1 vote -
reminder day before for early appointments
Currently the "same day" reminders go out 2 hours before the appointment, When the patient has a 7 am appointment its tough to get a reminder at 6:30 ( that seems to be the earliest time allowed ) It would be great to have appointment reminders for the 7 am's sent at 6pm the night before.
1 vote -
OS Integrated Calling
Most other phone systems allow OS integration for click to call on any phone number. Weave should add the option to be the default phone dialer for the OS.
1 vote -
Expand office hours every other friday off
I need to be able to set more custom office hours including every other friday off for example. Its two extra steps to access the menu, change the office hours, and remove the lunch break. Then reverse the process the following week. Also standard holidays such as Christmas, New Years Day, etc should be standard options to have off. Thanks
4 votes -
Email History
Just like how you can see all the text messages being sent to a patient. We need one for emails too. We need to see the actual email being sent with the date stamp, time stamp, who sent it, and was it deliver or not.
1 vote -
Adding Contacts through Text Message on Desktop App
Adding/saving contacts on the computer and not just through the mobile app. Not sure why on the app I can save a contact through a text message but not on the computer.
2 votes -
Mobile App Voicemail
We would love to be able to see all the different voicemail boxes in the mobile app just like it displays on the desktop app. I attached a photo.
1 vote -
Date and Time sent printed onto Incoming Faxes
Allow us to see the date, time, incoming fax number, etc. on the incoming faxes we receive from other offices.
2 votes -
Filter notifications by department
We would like to be able to filter notifications from the app to only receive the ones for a specific department.
2 votes -
Jane EHR Integration
This is a very easy to use software, especially for small businesses. I would LOVE to be able to use forms because Jane does NOT have a good source for it. Also we have to manually do our adding in patients because Jane adds the country code and removing it from our extensive patient list is hard. PLEASE make this happen. They are a Canadian company, not sure if it makes a difference.
1 vote -
Review and Respond
It would be very helpful if there was a direct link from the patients' reviews (not the Google or FB) to the patient's text option so it would be easy to respond to their review! :)
1 vote -
See notes from PMS
Dr. Would like to see a patients notes from the PMS while out of the office.
1 vote -
Have files for text storage or departments in the general mailbox (same pone number )
Have files for text storage or departments in the general mailbox (same pone number )
1 vote -
To be able to quick add a phone number/name to a contact list directly form a message, email , or voice mail
To be able to quick add a phone number/name to a contact list directly form a message, email , or voice mail
1 vote -
Enable Short Code
WEAVE isn’t compatible with short code numbers, which are usually the verification codes. We have many vendors using our office number. With WEAVE not being short code compatible, we do not receive verification codes - this would help us tremendously
1 vote -
Lightbar
Add ability to see what extension is on the phone. Perhaps a lightbar to see if the phone is on/off the hook?
1 vote
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