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  1. Recent update notes

    I like a lot of things about the newest update. However, I wish that I could reposition the notification bubble. After using the software for so many years, I liked that it was located in the same spot and I'm frustrated by the move that seems to make no sense.
    Also, previous versions allowed you to group notifications in to a summary and I haven't figured out how to make that happen with this update. It is kind of annoying to have to dismiss all notifications individually.

    15 votes

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    6 comments  ·  Settings  ·  Admin →
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  2. Text to Pay - Auto Reminders

    wants an auto reminder for the text to pay feature

    21 votes

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    6 comments  ·  Payments  ·  Admin →
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  3. WebChat

    Webchat - A Webchat feature would be nice

    5 votes

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    Planned  ·  1 comment  ·  Desktop Client  ·  Admin →
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  4. Patients with same phone number

    We have patients with the same phone number (for example: a mother and her two children have the same phone number). When we message a patient, we only see one name and this can get confusing if patients in a family have different surnames. It would be nice to have all names connected to a phone number to show on the screen when we message or call patients.

    13 votes

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  5. Allow managers/owners access to team chat

    I think the weave app should have a feature that allows office managers/owners to view the team chat of any employee. While we love weave and initially loved the idea of the team chat as we thought it could help employees communicate business matters, we have run into some problems where the chatting feature is being misused by staff which goes against our office computer policies. Currently, there is no way to prove misuse. I think it would be great if owners/managers/admins had this capability. It is something we've already reached out to Weave to see if it could be…

    18 votes

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    Added to Backlog  ·  4 comments  ·  Chat  ·  Admin →
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  6. Notification: New Payment Received

    There should be a way to receive a notification when a patient completes a payment online in response to a weave text for payment. We sent text requests for payment occasionally, but we never know whether or not the patient has followed the link and paid unless we go to the weave admin portal and check. Some sort of notification or indication via email or directly in weave would be helpful in making sure that the patient's payment is promptly credited to their account.

    79 votes

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    27 comments  ·  Payments  ·  Admin →
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  7. Allow us images to be sent through team chat

    Allow images to be sent through team chat

    60 votes

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    23 comments  ·  Chat  ·  Admin →
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  8. Search options for recent calls

    Can you add a calendar or an option to enter the date we are looking for calls missed, received or placed. Also if you could place the time stamp on those dates as well.

    98 votes

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    Under Review  ·  44 comments  ·  Phones  ·  Admin →
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  9. Block Fax Numbers

    Fax: Block fax numbers

    32 votes

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    Started  ·  15 comments  ·  Admin →
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  10. Automated phone call reminders

    It would be nice for patients to have the option for an automated phone call appointment reminder.

    115 votes

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  11. E-mail patient history

    Please consider maintaining history of all e-mails sent to each patient, just like there is a history of all text messages sent to/from each patient.

    13 votes

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    1 comment  ·  Admin →
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  12. Online patient forms

    I am looking for online patient forms to integrate with dexis and go into the document center and to also be able to fill out these forms in the office on a tablet.

    110 votes

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    Started  ·  33 comments  ·  Admin →
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  13. Customize reminder preferences per patient

    We like to adhere to our patients needs. Can we improve the system to have an option to specifically send one patient 3 appointment reminders and another patient 1 appointment reminder? Some patients feel like there are to many reminders they receive.

    70 votes

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  14. Text Auto-reminder to take medication prior to appointment. (aka pre-med)

    We would like the ability to create a pre-appointment reminder to take their pre-appointment medication. We would especially like it to say what types of meds the patient needs to take.

    This would be different from advanced filters because it'd be triggered by the option "needs pre-med" in the PMS. including the potential for a variable of "medication" so they can list out something like "please remember to take [medication] 2 hours before your appointment"

    It would be great if you could find a way that your system would recognize patients that required a pre-med and then would send and…

    110 votes

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