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1155 results found

  1. Sync up the ASAP list from Dentrix to the Quick Fill appointments

    Dentrix has an ASAP list we can look at to do last minute appointment fill. Can you sync up your Quick fill list from Dentrix?

    6 votes

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    0 comments  ·  Lists  ·  Admin →
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    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

  2. pop up phone calls

    It would be nice if we are able to adjust where the pop up notifications is on the screen. Having it in the upper right hand corner is not ideal.

    6 votes

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    2 comments  ·  Phones  ·  Admin →
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    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

  3. Emergency / After Hours calls & texts

    Would love if there was a great system within Weave for emergency calls/texts. Right now on our voicemail we direct patients with emergencies to call a separate number which is managed by google voice. But it would be great if there was an internal system within Weave that would manage after-hours calls and texts which can then be sorted and prioritized according to urgency at nights and weekends for the doctor or on-call staff to review without having to sort through everything.

    6 votes

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    2 comments  ·  Phones  ·  Admin →
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  4. Restore original search function

    The latest update to the search function of weave is not a useful addition. Working in an office I can say that I don't need a quick link to settings, I find it cumbersome to have to click "see more" and retype the patient I was trying to search. If there is a way to turn off this feature I would like to do so.

    6 votes

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  5. Invoice & Payment summary Refund filter

    Implement a new filter on the Weave Portal Invoice & Payment Summary to allow filtering by Date Invoice Refunded

    6 votes

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    3 comments  ·  Payments  ·  Admin →
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  6. Online Forms

    It would be nice from the desktop and phone app to be able to access forms. Access forms and then choose patient that needs it, and have them sign via ipad in office. Some patients are not literate on phones or don't have smart phones. If forms would open in app and not have to be emailed or texted this would solve many additional clicks and steps.

    6 votes

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    0 comments  ·  Forms  ·  Admin →
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  7. Integration with EHR

    I have been using Weave for many years now but it does not integrate with my EHR, My Vision Express. I was told initially that Weave was working on getting integrated but it has not happened. Can you please work on getting integrated with My Vision Express?

    6 votes

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  8. Integrate with Practice Fusion EMR

    Please please integrate with Practice Fusion EMR!!! Is Weave still planning to have the merchant services support more than one merchant account?

    6 votes

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  9. appt reminder for unique appointment

    We have one appointment each day that requires a unique appointment reminder. The patient needs to arrive 1hr 10 mins earlier than the actual time. We have tried to create our own reminder with the advanced filters however there are so many combinations for this appointment the list in the advanced filters has 100+ appointments and we are constantly adding more. Is is possible for weave to use just 3 characters in the appointment descriptor line versus the whole line when sending out a appointment reminder? We can identify our unique appointment with a certain code at the beginning of…

    6 votes

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    0 comments  ·  Schedule  ·  Admin →
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  10. Office Management of Phone Trees

    Our office would love to be able to manage our own phone trees. Having to wait up to an hour to talk to someone on chat and then going back and forth when we are in the middle of running a busy office is less than ideal, and that's putting it nicely. PLEASE create a feature that will allow us to manage our own phone trees!

    6 votes

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    0 comments  ·  Phones  ·  Admin →
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  11. Go back to Quick Fill 1.0 / Lost patient list with 2.0

    I HATE the new Quick Fill 2.0. I've lost my entire list of patients. Now when I use quick fill it brings up my entire list of patients. I only want to have those that I add to it. I want to go back to Quick Fill 1.0.

    5 votes

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    5 comments  ·  Lists  ·  Admin →
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  12. FAX - ALLOW FAX interface to populate directly from scanner

    When we go to fax, it would be a great feature to also give the option to scan directly to the fax instead of having to scan a document, save it, then go locate it and attach it.

    5 votes

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    0 comments  ·  Fax  ·  Admin →
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  13. It would be nice to be able to transfer voicemails through the desktop app

    It would be nice to be able to transfer voicemails through the desktop app

    5 votes

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  14. Receptionist Console

    Ability to see presence across many phones/users.

    5 votes

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    3 comments  ·  Phones  ·  Admin →
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  15. Add filtering options for Text Messaging

    We would like to see addition of filtering options for text messaging, as it is currently very overwhelming in its present format.

    We would like to be able to filter messages that have not yet been sent for text writeback from the ones that have, and also be able to filter messages by date received as well as by content ("search within messages" similar to what phone texting and facebook messenger offer)

    The Actionable tab is only useful to a certain extent as messages are moved from that list once they are responded to, and tags have to be manually…

    5 votes

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    Started  ·  2 comments  ·  Text Messaging  ·  Admin →
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  16. Eaglesoft INCONTACT compatibility

    WE can't even use the list in weave for people that need to be contacted after their 6 months is up. INCONTACT must be the only source for a list of past due patients for teeth cleaning. lists currently do not read Eaglesoft after they are scheduled or contacted. some are dead, some are inactive. please write a program for eaglesoft to send the incontact list to your list of past due for cleaning or past due.otherwise list is useless its too much manual intervention that we don't have any time for . Thank you

    5 votes

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  17. WIV: New Integrations (for Auto-Verifications)

    Integrating insurance verification's auto-verification feature with various PMS with which we already integrate to provide WeavePlus functionality. This involves syncing the memberID of the primary insurance holder as well as the NPI and TaxID of the provider.

    5 votes

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  18. Upload forms into Dentrix

    When Patients fill out the forms on the Ipad it should just upload right into Dentrix. It takes too long to download and upload the forms into each patients file.

    5 votes

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    0 comments  ·  Forms  ·  Admin →
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  19. Ability to set the date that automatic insurance verification set for.

    It would be great if we could customize when the insurance verification runs instead of just automatically 24 hours before...

    5 votes

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  20. E-Prescribe Option

    It would be wonderful if there was an option to integrate or if Weave had it's own version of E-Prescribe for offices. This is a feature that is becoming more highly sought after and because weave doesn't currently offer it we will have to out source.

    5 votes

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