Bulk messaging
Send mass emails, text messages to more than 1 patient.

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Elizabeth commented
Need the ability to send a group text to all the overdue patients at once - for example when last min cancellations occur. Weave has ability to create an overdue list and can create a "Quick List" - but those two functions need to be merged. Otherwise you have to manually text each patient individually or add them to the quick list individually. Our previous software had this ability and it was great for filling the schedule quickly.
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Anonymous commented
Hi, I am a current Weave customer and I need the ability to send mass text to my clients. Currently, I am using Weave in conjunction with MindBody. I was told by someone at Weave that you have been trying to add this feature to the existing accounts, but due to SPAM issue the idea has not been pursued.
I just want you to know that I am very interested in having the ability to mass text to my clients. Perhaps to groups of 100 - 500 would be very helpful. It would be great if I can provide a spreadsheet to Weave system and send text to the clients on the spreadsheet.
Please notify me of you add any features related to mass texting or group texting by Weave.
Best Regards, Jay Rostami
Lavande Spa (760) 528-2633 -
Brandy Bopra commented
1: It would be very helpful to be able to send a text (written as I choose) to everyone within a 'List'. Currently we have to go in to each person and the message is pre-populated and not necessarily how I would want it worded.
2: Also-it would be very helpful if - after a message is sent to someone on a list - the list didn't bounce you back to the top again. Makes it very confusing as to where you left off.
Thank you!
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Anonymous commented
It would be super helpful to send a bulk text to overdue patient lists like we can send bulk appt. reminders or messages on the schedule.
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Ashley Barnes commented
SMS Marketing Campaign Availability and WebChat to text feature
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Allie commented
With marketing you only allow us to send out mass emails not texts. Texting is the number one way to get all of our patients info in one place. Please update your services to allow us to send a massive text to all of our patients.
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Kathy commented
FEATURE REQUEST! Would love to have a text feature to mass text patients that are due or overdue for cleanings when we have a schedule cancellation or open appointment. Lighthouse 360 and Revenue well have this feature and it is something we miss when we switched services to Weave.
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Shelby commented
We need the ability to upload a list of clients and to message them as a group. The scheduling feature is not what we need.
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Shelby commented
We need the ability to upload a list of clients and to message them as a group. The scheduling feature is not what we need.
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Anonymous commented
Be able to send multiple Follow-up messages like we can in Quick fill. This would be helpful for clients unable to use the Recall feature.
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Lisa Lentz commented
when I upload a .csv file I need to be able to look at only those patients and send out a bulk text message to only those patients.
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Grace commented
We just set up auto recall for due in 4 weeks, due in 3 months, past due 1 month and past due 24 months. It would be nice if we could do a bulk text to all patients over due 1 year +. Or a bulk text on the over due patient list in each of the categories 0-6months, 6-12months, 12-18months, 18+mo.
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brian fuller commented
It would be great if you could keep track of how many texts each employee sends.
I would also love to be able to send texts in bulk.
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margaret commented
It would be awesome for our practice if we could select the patients and send a mass recall text from the Overdue Patients view instead of having to create a quick fill list and send them that way, or having to send the recall texts patient by patient.
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Anonymous commented
Hello, There needs to be a way to send a mass text message to patients. One example is if our phone lines become disconnected or if we have a weather situation and want to send a text to our patients. It would be the easiest form of notifying our patients of whats going on. Revenue Well allowed this and miss that feature. - Lisa
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Scott commented
I am at a loss tonight as I really need a way to send a mass text message out to all of my patients. Ideally I'd be able to select a date range and send the text to all of those people. Thanks.
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Anonymous commented
It would be nice to be able to mass-text patients. Especially patients who are overdue for exams. To send out a text blast to everyone who is 1-2 or 2-3 years overdue for their exam would be very valuable.
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Anonymous commented
Mass text messages to patients rather emails. People to read emails.
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Anonymous commented
Please make MASS TEXT available. we are planning to terminate solution reach but there are features like this that you do not have which is inconvenient for us as an office to pay 2 provider for almost the same thing. With Covid 19, there are policy updates etc that is required to be sent to all patient. if you can put that as part of the feature, that would really be helpful. thank you.
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Anonymous commented
We would love if we can have the mass email feature but as a text message. Being able to reach all our patients via text at once would be great!