Weave iOS App

  1. call records

    It would be nice if calls answered on the mobile app would show the name of the user that answered the phone, seems silly to only do this for calls answered or placed by the desk phones

    4 votes

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    Thank you for submitting your feedback!  We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.  Again, thank you for taking the time to help us make our products better.  If you need help with any issues immediately, I would recommend reaching out to our support team at:  www.weavehelp.com.  Thank you, and we look forward to working with you in the future.  -Your Friends at Weave.

  2. Zoom in on photos in mobile iOS app

    Clients are able to text us photos, but we're unable to zoom in on the photo itself from our iPhones. We're a mobile veterinary practice, this would be a critical feature as we're rarely able to use a computer.

    3 votes

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  3. Patient Photo Sync

    Have patient photos taken in the iOS app sync with Open Dental. We had this feature with mConsent and it's disappointing to have lost that. As a pediatric practice, we regularly update patient photos as a child gets older.

    2 votes

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  4. Access on mobile app to move, add/remove appointments

    Allow access to administrators or specific users (team leads) to add/remove, move appointments. It doesn't happen often but there are times that our leads can see a change in the schedule and they have to adjust staffing issues. It would be helpful for them to control the schedule more if possible.

    2 votes

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    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

  5. Column view on Schedule

    When the column view is up on the app it doesn't put our columns in sequence. It has column 1 then 10, then 2-9. It's just hard to visualize when it's not in order.

    2 votes

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    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

  6. Weave Payments to be available for Canadian Customers

    Not sure why this isn't a function as we use Stripe just as the US does but a needed feature to Canadian costumers as well.

    1 vote

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  7. iPad app view needs to change with position of screen

    We use 12.9 inch ipads with keyboards so they are often positioned in a landscape view and you have to turn your head sideways in order to view Weave on the iPads. In addition, when you hit new direct message, all you see are 3 dots and no staff names. You have to try to guess alphabetically where someone's name is. this should be a pretty easy fix as most apps are able to change depending on which way the iPad is held!

    I hope this happens soon!

    1 vote

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  8. Patients visible in mobile app

    I find it important to be able to view the clients pets from my mobile app. I am not always able to get on the computer to see what I need.

    1 vote

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  9. iPad bug fix

    Whenever a voicemail is deleted from the iPad app, the entire app freezes and has to be closed, reopened, logged into again to be able to continue utilizing the app.

    Also as others have mentioned, the inability to use templates and the lack of screen rotation is very frustrating as iPads are critical to our workflow.

    1 vote

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