We need a solution to better text multiple clients (up to 300+). The current solution given to me is to use quick lists. However, it is more of a work around and is not optimized to easily text our whole client body.

An idea could be to enable us to create groups. We would create multiple groups of 10 clients so as to comply with "mass texting" codes. From there, we could easily copy and paste our messages and send across groups. While this is may not be the most efficient, it would make it much easier for us than using "quick lists".

1. Please figure out a way to be able to text the entire patient database at once similar to other text reminder software programs out currently.
2. Enable it so that I can run a report from the entire database of patients at once and select out certain ones with a simple click- rather than having to go through each patient on the list.

The COVID-19 pandemic was a perfect example of how important sending a mass text to an entire patient database is. Your competition can, you need to add this feature. It's time.

Being able to send mass texts is HUGE. Will there be an update soon where we'll be able to do this?

During this whole COVID-19 thing, I'm wishing we had a way to send out an email newsletter to patients. We had that with SolutionReach and I really miss having that ability. Is this something that is in the works?

I wanted to be able to send out a text or email to all of our active patients letting them know what we are doing regarding the current coronavirus situation. That is not an option, so I was going to create an email "marketing" campaign to get our message out instead. I have my message all typed and ready to send, but for some reason I am required to include an image as well. I followed the prompts and uploaded an image, it says it uploaded successfully, but the image disappears and doesn't actually show up. That being the case, I can never move forward to preview and actually send the email. In conclusion, being able to send a message easily to all of our patients should be possible yet it is not. That is a problem that needs to be addressed asap.

We would like the ability to e-mail and text our entire practice. We used to have Solution Reach and that was one of the best features. Along with being able to schedule on line. Are any of these going to be included in the next update?

We would like to see an option to mass text Overdue Recare patients in the near furture. That way it is not so time consuming to text each one.

Ability to send to multiple numbers on same patient for same appointment

Please make a way to text all active patients with one message. Our office is very active & we like to be able to let all our patients, who prefer texting, be able to know what is going on.

We would love to be able to send out a group message to individual patients that is separate from the schedule :)

we will like the ability to filter past due lists, select multiple patients, and send a message.

It would be great to be able to do text marketing campaigns

We used to have Solutionreach instead of weave. And we had the capability of sending out text message blasts to groups of patients. We input data to build the groups and once created could send group texts about difference kinds needed treatment. We do not want to send out a blast to all of our database about crowns, when not all of our patients need crowns. It has been VERY frustrating not having this much needed feature. Kathie Norris, office manager at Century Dental LLC

Would love to message all patients! ! !

Group text.
It is a function we use to contact employees with time sensitive information. It works better than chat, as employees are reliant on WiFi or Data for accessing chat. We used group text previously with Zipwhip. ~Lenore

How to send text blast to all patients in the practice ?

It would help our practice tremendously if we could message several select patients at one time that their contacts or glasses are ready for pickup. For example, I have about 30 people to text this morning and I'm sending them all the same message (which I usually just copy and paste) that their contact lenses have arrived and are available for pickup. Occasionally a patient will respond to the text so if you end up creating some sort of quick fill feature for multiple select patients, it of course would need to be where each person doesn't see the others replies. Thanks and Good Luck!!

We would love to see a mass text capability.

When scrolling through messages and you click on one to open it, when you go back to your other messages, the messages should stay on the last spot you were on so you don't have to scroll from the top all the way down again to see the rest of the messages. It gets repetitive to respond to 50+ messages each day and have to keep scrolling from the top all the way back to the spot i was last on right before i opened a message. When you have a bunch of messages to respond to this gets quite annoying to do.