Customize freq. for Auto Review Texts
Let us customize the amount of automatically sent review texts. It would be really nice to use the auto feature, but we have a lot of appts for follow up with our patients and we don't want to flood them with soooo many requests for a review! It would be very nice if we could pick the appointment type (like you can for recall) or a frequency limitation e.g. if they have had one in the last 6months don't send another, or if they have already left us a review don't send another for x amount of years/appts.
Kassie -
shared this idea
Hello!
In Weave we do limit the number of reviews texts a patient will get. They should not receive more than one in a three month time period. If you are seeing this happening more than that for a patient please reach out to our support team www.weavehelp.com.
Thanks!