Text to Pay - Auto Reminders
wants an auto reminder for the text to pay feature
This is now available! Go to Portal > Messages > Auto-Messaging and look for the Payment Reminder section. The reminder will go out based on the invoice creation date in Weave. You no longer need to send a manual Text to Pay message if you don't want to. As soon as payment is made on an invoice, reminders will stop sending for that payment request.
Matt Schultz
Weave Product Management
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Nicole commented
For the new auto-reminder feature that was just added, how do we get the reminders to stop if the patient pays by phone or comes in the office? (i.e. if they pay, but not through the specific link)
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Lynn -- commented
Please add auto payment reminder. Right new we have to manually go to each patients with balances to send them text message to remind them to make payment.
We really in need of auto payment reminder for patient to pay their balances.
Thank you
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Wilson Tawe commented
I absolutely need a feature that would allow patients with balances to text "PAY" and my Weave automatically sends them a payment url. Best alternative to providing a website widget for online payments!
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Sully Colón commented
I would like to schedule the date and time a text to pay goes out. Like we can do with emails on other software. I prefer to send these out at selected times not just when I'm working on them. For ex. when staff is present with no Dentist, lunch time overlaps, etc... This will allow the staff to be readily available if inquiries arise from the texted bill.
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Maxwell commented
We would love to see an option for payment reminders, much like appointment reminders.
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Megan commented
For text to pay feature when you create an invoice it shows in the admin portal but, if you send a reminder text to pay to that same patient it doesn't show a new invoice or updates the date sent. So multiple team members are sending the patient a reminder not knowing one was already sent (because the date never changes after the initial one is sent). This for sure NEEDS TO BE CHANGED!!!
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Anonymous commented
Text to Pay: Reminders for balances that is automatically just like appointment reminders.