Opt-out Keywords for Text Messaging
Sometimes parents text the word "Cancel" in response to confirmation texts and we are finding that this is opting them out of receiving text communications from our office. The instructions say to text the word STOP. If the word Cancel is on that list of words to opt out as well, it would be helpful to have that removed, so that we can still text parents if they choose to cancel an appointment this way. Thank you!
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Kayla
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