Filter incoming texts per DEPARTMENT separately
We have several different departments in one building who use text messaging as a form of communication for booking appts, confirmations, questions, pricing, etc. Why is there not an option to filter texts via department/texting number? (The same way there is for scheduling multi-recipient texts). Instead, every department has to sift through ALL the texts grouped together in one place?
1
vote
Alexis
shared this idea
This will be releasing in Feb/Mar 2022
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Courtland
commented
Looks like this is completed but when I called support to achieve this they could not do this. I specifically have care texts messages that go out and when we get a response I want to be notified but I don’t want to be notified about every confirm appoint or other text messages that come in.