call volume by day of the week
I would love to be able to track what our busiest call volume DAYS of the week are - not just times. I can clearly see times of day, but when considering when to put another receptionist on days of the week - it would be nice to see if Mondays or Thursdays are busier call wise without having to go through day by day - that is tedious. Thanks!
5
votes
Jeanine Graham
shared this idea
The Weave call analytics feature solves this need. See https://www.weavehelp.com/hc/en-us/articles/8168450521115 for more information.
Thanks for taking the time to bring this up.