Incoming emails
Our online scheduler, FullSlate, is not integrated with Weave. We love having unrestricted online scheduling. any who,... Fullslate sends out confirmations and reminders via email. We do not monitor this acct and No matter how big, red and bold we put DO NOT REPLY, patients still attempt to reach us this way. It would be great to have the ability to have incoming email, or a forwarding mechanism so we can see those email in one communication portal.
This sounds a lot like email forwarding, which is something that is done by the email provider you use. As you receive replies into your inbox, you can create forwarding rules that will auto-send messages elsewhere. Here is how this works in Gmail: https://support.google.com/mail/answer/10957?hl=en
I hope this helps!
Matt Schultz
Weave Product Management