Notifications For Failed Texts
Too many times have I been texting patients for various reasons, but then we'll get a call a week or so later from a patient saying "You never texted me". Turns out, the text failed and we didn't know it! Would be great to have a popup (like we have for failed faxes) to let us know that a text didn't go through! That way, we can at least investigate the reason why it didn't or call the patient/find a different phone number/etc.
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Jason Haughey
shared this idea
This is already available (albeit in a more subtle form than a message pop), so I'm going to close this down since there aren't any plans to turn this use case into a full push notification.