opting out of review
I would love to have a feature where you can opt out of some patient not getting a review request. Can you please make that feature?
Sam Saadat
shared this idea
Hi Sam, you can do this now! We recently released this functionality: https://www.weavehelp.com/hc/en-us/articles/13890661579291
Best,
Matt Schultz
Weave Product Management
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Natascha Arismendi
commented
Hi, I tried this feature and works but the issue is the customer receive an alert telling this communication was change. I think the objetive when Sam was asking to opt out is to avoid that patient receive the reminder to do a review because the experience was not the best. In other software for review management like Doctible they have the "black list" concept and from all the software we tried in the past with that one was the best experience and this is the only reason, why I didn't start using the review management from weave yet.