Reminder Preferences
It would be really helpful if there was a section in the portal that you can look up a patient and see their communication preferences. This mainly would be helpful to those saying they didn't get their appointment reminder that way we as the office can check to see if they are opt'd out of a certain reminder communication as they may not remember opting out or did so by accident and did not realize it. We have has multiple patients say they all of a sudden didn't receive their auto reminders and we have to tell them unfortunately we don't know why and cant see if your opt'd out or not.
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Patient Coordinator
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