Appointment & Recall Reminder email customization
The call to action button in reminder emails should be customizable.
If not, then the email sent to offices confirming or requesting the appointment should be editable as a template for the office or when the customer responds.
There are not enough details in the return email to the office to identify who is requesting the appointment, what kind of appointment, etc.
ref. s00263340
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Kurt Hoffman commented
Appointment reminders via email needs a way to remove the confirm option. We are trying to send reminders about things they need to remember for an appointment, not actually confirm the appointment. This special appointment type must be confirmed via phone call only.
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Sally Freeman commented
The above info is incorrect. It's not that there's "not enough details", it's that there's a call to action that places a BROKEN link in our recall emails that can't be removed. We do not use Weave scheduler, but evidently, there's no way to remove the scheduler link form the email. I wouldn't reall describe this as a "feature upgrade." It's significant issue that our office needs to have fixed.