Auto-text for when office is closed
It would be great if there was an auto-text that would be sent to patients that text our office when we are closed similar to the "missed call" auto-text.
We have patients and families that only respond through text and will text us at all hours thinking that we'll respond at all hours.
Having something simple just stating we are closed and will get back to them once we reopen unless it's an emergency, helps set a boundary and let's them know we haven't forgotten about them.
1
vote
Catherine Graham
shared this idea
Hi Catherine - this feature was added to Auto-Messaging (in Portal) back in December!
Best,
Matt Schultz
Weave Product Management