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How can we improve the Weave desktop app?

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3 results found

  1. Tag Faxes to A Co-Worker

    I like your new Tag feature in Messages, but can you also apply that to faxes? As it is now, the person checking faxes has to open up the fax, then send an inter-office text to the person who needs to handle it. If we could just assign it to the person, that would save a time-consuming step! Thank you.

    35 votes

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    Started  ·  11 comments  ·  Fax  ·  Admin →
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  2. fax cover sheet

    i want to customize a fax cover sheet but i want it to stay there so my staff can't change it. when faxing information, we need a liability HIPAA clause at the bottom or somewhere but i can't do that. i can only customize the cover sheet and then send it to someone and it'll be there next time but my staff can still make the mistake of changing the words or deleting it and then our faxes won't have that legal clause on them anymore. this should be an admin right or something. this is a priority

    4 votes

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    Started  ·  2 comments  ·  Fax  ·  Admin →
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  3. Fax auto retry

    What department are you in?
    Support

    Which Feature does this pertain to?
    Fax

    What area of the Feature?
    Faxes failing, desired auto retry feature

    What pain points/suggestions does the office have?
    The office says they've gotten into the habit of checking the sent faxes after about 10 min because of the high rate of failure that they see. They'd like Weave to auto try for a certain duration of time (or certain number of attempts) before showing them it's failed.

    1 vote

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    Started  ·  0 comments  ·  Fax  ·  Admin →
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