Weave-PMS Sync Status
I would like to be able to see confirmation of the most recent sync between my practice management software and Weave's database. I recently upgraded Dentrix from 5.2 to 7.3 and didn't know that Weave had stopped syncing a week ago. I only discovered this by luck when texting a patient and wondering why his name was not showing up, just his number. I would like to either be able to see this last sync data on the app (desktop or ios), on app.getweave.com, or on the server. In addition or alternatively, an automated email to us saying "Weave has been unable to sync in the last 24 hrs. Please call tech support to re-establish sync relationship."
Aaron Ruhlig
shared this idea
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Minnie
commented
The New Weave app should be made to warn/alert or pop-up that the sync requires updating when connection is broken between our Practice management software and Weave. The way this information was found in the Legacy App since we are a multi-location office was only by changing to the Parent Location which often is overlooked as it didn't contain priority information.