Legacy Desktop App
36 results found
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Selectable fax number
Select which fax number is used on the iPhone mobile app. (We have two in one office)
2 votes -
Team tracker for fax
An office would like to have added to the fax report they receive, who is responsible for sending each fax. It would help with their tracking.
2 votes -
Option to delete/trash Fax messages in bulk, between specific date ranges in Admin Portal
Currently in the Admin Portal> Fax. You can select a date range in order to export the data to an Excel sheet but, I had an office request to be able to have a function that would allow them to select a date range, check a box or a radio button to "Select All Within Range" or something- and delete all of them in bulk.
The only way to delete Faxes is currently from the archives, one at a time.
Thank you!
2 votes -
Easily Tag or Label ARCHIVED Faxes
I know you're able to tag faxes however once they go into the archive the tags don't work and they don't stay attached to the faxes. We have faxes that are for different departments and being able to sort through and easily see which ones are for which department is critical for our clinics.
1 vote -
Auto Printing faxs
It would be helpful if when a fax comes in that it auto prints ( similar to ring central )
1 vote -
Fax Favorites Needed
A fax "Quicklist" would be appreciated. It would be much more efficient to click the favorite instead of searching for it in the directory if you fax to the same number dozens of times daily. :)
1 vote -
Assigning fax numbers to departments
We have 2 fax lines for one building and need to be able to assign them to different departments.
We received hundreds of faxes and its easy for them to get lost in one big "pile". In our specific example, we have one that is scheduling/medical records and one that is business office. Business office is getting overwhelmed by going through all the medical records received and has missed a few of their assignments by it being "lost" in the weeds of the fax list.At a minimum, the ability to filter the faxes by the numbers they were sent…
1 vote -
Setting for Fax
Need settings for fax. Allowing users the option to open faxes from mobile devices ie. Iphone and Andriod however avoid ALL faxes from being automatically saved unless on desktop computer. As this is a HUGE HIPPA violation.
1 vote -
Ability to transfer an incoming fax from a regular line to the fax line.
It would be very convenient if we were able to program our fax line phone number into an available phone extension so that when a fax tries to come to a regular phone line, we can transfer to the fax line.
1 vote -
Sign digital faxes
An ability to annotate and sign digital faxes would be very helpful for all weave users especially those that handle prescriptions.
1 vote -
Fax number management
What department are you in?
SupportWhich Feature does this pertain to?
FaxWhat area of the Feature?
Admin Portal DisplayWhat pain points/suggestions does the office have?
I think the office's sending fax number (and if possible, receiving fax number options) should be displayed in the Admin Portal and/or desktop client like the texting number.1 vote -
Fax auto retry
What department are you in?
SupportWhich Feature does this pertain to?
FaxWhat area of the Feature?
Faxes failing, desired auto retry featureWhat pain points/suggestions does the office have?
The office says they've gotten into the habit of checking the sent faxes after about 10 min because of the high rate of failure that they see. They'd like Weave to auto try for a certain duration of time (or certain number of attempts) before showing them it's failed.1 vote -
Signature for Faxes
We get a lot of prescription refill requests via fax and it would be nice to be able to add the signature without having to print and then scan back into the computer.
1 vote -
Fix the Fax History Page in the portal app
Fix the fax history page, its a mess:
- There isn't a way to export the list of faxes. The current export button doesn't seem to export the records that are being displayed, and even if it didn't its limited to 100 records. We deal with 3000+ faxes a month, so doing 30 exports, even if it worked, isn't feasible.The export at first seemed to pull the records being display. But, after looking at the downloads from multiple pages, its downloading the same data after each export, but the data downloaded seems to be different from the data displayed…
1 vote -
Customer would like an integration to where our faxes are stored
They are a high volume fax practice and need to be able to have a url or api that would give them the ability to process and store faxes in services like Sharepoint.
1 vote -
Option to delete/trash a Fax directly from the Desktop App
Currently, in order to be able to delete a Fax. Offices have to archive the fax and then go to the admin portal in order to delete the fax from Archives.
It would be a great feature to be able to allow offices to delete an unwanted Fax directly from the Weave desktop app1 vote
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