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How can we improve Weave's Legacy desktop application when we bring features to the new Weave application?

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26 results found

  1. Bulk Download and Archive Faxes

    Our office we receive anywhere from 120 to 150 faxes a day. It is a pain to have to select each fax click download then archive and confirm. That is a minimum of 3 clicks per fax. For 120 faxes that's 360 clicks just downloading and archiving faxes. Can we add an option in the app under fax > 3 dots that allows us to Download & Archive all in one click? This would make our faxing management much faster and efficient.

    1 vote

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    0 comments  ·  Fax  ·  Admin →

  2. Fix the problem of faxes failing to send multiple times

    I have spent time addressing this on Weave chat twice in the last two weeks. Case # 1426789 on 7/14/22 and Case #1439798 7/28/22. We are having trouble with some of our faxes failing to deliver with "Receiver call dropped " given as the reason for the failure. We spoke to the receiving end and they are not having issues. This is not happening 1 or 2 times; my Admin Asst estimates she tried 9-15 times. This was for a records request due on 7/15/22 for an audit by an insurance company. That kind of delay makes us look REALLY…

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    0 comments  ·  Fax  ·  Admin →

  3. ADD EDIT BUTTON TO FAXES

    Please allow us to edit the FAX NUMBERS AND CONTACTS once entered - We have mistakes and there is no EDIT button or delete ***

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  4. Ability to save fax to computer

    In the future it would be great to see the ability of routing faxes to a "shared drive" rather than have them sitting in the Weave app. We are all accustomed to working from a shared folder, would be great if they auto populated there.

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    Completed  ·  0 comments  ·  Fax  ·  Admin →

  5. Feature suggestion/compliments

    I love your product and would pay more to make this a hub for all my patient communications (i.e. HIPAA compliant eFax, electronic signature collection, and secure email for HIPAA documents.)

    Y'all are the best!
    Thanks,
    Emmett Pratt

    P.S. in my wildest fantasy Weave would be my entire EHR suite

    1 vote

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    Completed  ·  0 comments  ·  Fax  ·  Admin →

  6. Viewing Faxes prior to downloading

    We want to be able to view our faxes from the app with a viewer without needing to have to download the each fax first. When the fax comes in, it's nondescript and not very convenient to go in and download each fax and then lose track which one we're looking at.

    1 vote

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    Completed  ·  0 comments  ·  Fax  ·  Admin →
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