Settings
5 results found
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Can you please add "Recall Date" to email marketing campaigns.
I would like to send emails with just "recall date" criteria. You can do it in the weave software. Please do it on the portal. thank you.
4 votesThis is a part of the updated Email Marketing in the New Weave! Check out this article for general information on Email Marketing.
Matt Schultz
Weave Product Management
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Email marketing filters - multi-select
Allow multiple insurance companies exclusion on the email campaign filters. It is set up to allow 2 insurance exclusion filters.
I need 25 insurance companies to be filtered out for my office. My canton office has 100s of insurance companies in its database. It is time consuming to make a filter for each company.
4 votesThis is a part of the updated Email Marketing in the New Weave! Check out this article for general information on Email Marketing.
Matt Schultz
Weave Product Management
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Route marketing emails through the customer's email domain
Weave absolutely must allow for mass marketing emails to be sent from an email address owned by the customer. Mass marketing is one of the primary reasons we purchased this solution, however, nearly 100% of the emails go directly to the recipient's SPAM/JUNK folder. The generic "no-reply" email address Weave sends marketing emails from completely destroys the usability of this feature, because the vast majority of email platforms will immediately categorize these emails as spam. Unless Weave is able to change the email address these mass emails come from, the feature is basically useless. Marketing emails should be able to…
3 votesYou can now configure emails from Weave to be sent via your own domain! Go to New Weave > Settings > Email > Manage Domains to get started.
Matt Schultz
Weave Product Management
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Recall Reminder Type on Recall Text
My clients are getting generic reminders saying "your pet is due" but not telling them what they are due for. Therefore, we are now being inundated with calls and texts asking what exactly their pet is due for. Not having this information on the recall text adds to our workload AND
I feel reduces the urgency to call and schedule an appointment when they can't see what they actually need to have done--is it a Rabies vaccine or a full annual visit?? We are new to Weave and still have a lot to learn and features that we feel will…1 voteHi Tina,
This is already an option for you! When you're editing a recall reminder inside Auto-Messaging, you can edit the text template message that goes out. There is a dynamic field called "Vaccines" that will pull in the items that are triggering the recall event for the given animal.
Best,
Matt Schultz
Weave Product Management
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Unlimited Email Campaigns
Working Professionals utilize emails more than text marketing is about communications and having as much bandwidth to communicate with our patients. In order to provide updates or reach out to patients who may have lost an item and we cannot identify who it belongs to we should also be able to filter by appointment date. In addition we should be able to send campaigns to associating practices to inform them of updates we have made to our practice etc..
1 voteThis is a part of the updated Email Marketing in the New Weave! Check out this article for general information on Email Marketing.
Matt Schultz
Weave Product Management
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