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32 results found
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Can we get a direct dial line for Weave multi-tenant? Instead of always having to route through the first line of support.
For multi-tenant, can we have a direct dial number for multi-tenant support? For support, currently I have to dial into support, and then after providing details, they pass me along to multi-tenant team and usually have to hold for a few minutes. Would be nice to be able to direct dial into the multi-tenant support.
1 vote -
Increase Insurance companies
There are specific Insurance companies ie: Pacific Source and FEP Blue Dental that our patients used not represented by Weave. This makes the verification process time consuming which is supposed to be alleviated. Please add more carriers
1 vote -
Make your online scheduling unbeatable!
We have three doctors with three different schedules. All appointments are set in 10 min intervals and our office will allow multiple appt types in the same time slot. Everything should be customizable by time/Dr and appointment type. For example each appointment type should have a Mon-Fri (or Sun-Sat) tab with every time slot listed and check off the available appt times for each appointment type for each day. That way we can fully customize the individual Dr's day and appointment types.
1 vote -
Dolphin server manual integration
If we can have a manual integration with the dolphin server vs. cloud it would improve our patient experience for anyone who is added the same day. Currently with cloud if a new patient is added we have to wait 15 mins to be able to utilize our forms or any other features on Weave which can cause a delay in the patient and alter the patients experience with the office.
1 vote -
Link to PtEverywhere, please
I would love for Weave to be directly compatible with PtEverywhere, our EMR.
1 vote -
1 vote
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Put the parent account at the top under "Accounts"
Under the select location location in the portal, the list is organized alphabetically. this causes the parent account to not be at the top and has confused an office. can we put parent accounts at the top and then organize alphabetically?
1 vote -
have a dummy Weave app that mirrors the real one for practicing things
have a dummy Weave app that mirrors the real one for practicing things
We have had a lot of trouble getting our Crystal PM schedule to sync correctly with the Weave online scheduler.
It would be nice to have the same dummy that we had during the initial building out phase.1 vote -
Manual Payment Screen
The Manual Payment option is no longer user friendly. It no longer moves to the next field when one is completed and it is difficult to scroll down to the next field if it is not visible. These sound like petty complaints, but it really slows down processing the payment
1 vote -
online scheduling
I need to be able to input a time for breaks for the doctors and schedule not pick one of your times.
1 vote -
Reactivating Old User Email
*What department are you in? * Support
*Which Feature does this pertain to? * User Functionality
*What area of the Feature? * User Info/Adding Users
*What pain points/suggestions does the office have?
* Office had an email for an ex-employee that they are needing to reuse for a new employee. Upon adding the new user in the Portal, it pulls all of the info from the ex-employee, and the new user has to log in to the portal after accepting the invite to change their name. They'd like to see an option to edit the user info upon adding users…1 vote -
Remove automatic texts on missed calls
Automatic texts should not be sent out on missed calls. Causing issues.
0 votes
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