Configure Missed Call/Text for Breaks
We should be able to configure Missed Call Texts/Missed Text Texts for each of our breaks, that way we can provide better information like when we will be back in office, that it is a Holiday, etc. Just like we can configure for Open/Closed hours, why not Breaks?
1
vote
Cassandra
shared this idea
You can do this as of mid-December! Just add in your breaks and in 10-15 minutes, they'll show up in the Office Status filter for the Missed Call Text auto-message (Portal > Messages > Auto-Messaging).
Best,
Matt Schultz
Weave Product Management