Payment plans
Spoke with representatives on 12/11/24 and 12/12/24 regarding weave payment plans. This feature is difficult to use when you are needing to work with a patient who has changes. The edit function complicates each payment contract. payment plans need to be editable to accommodate patient. Also, if a payment wants to make a payment but it is less than the contracted amount the software won't let you complete this with the "one time payment" function. You have to complete separately. Then you must go in and edit the payment contract so the remaining balances match.
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Karmen Blevins
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