Either increase size limit on pictures sizes or Weave compresses submitted pictures
Some patients that have the new iPhones can't upload their pictures with the card capture field in the forms (image size too big). To keep up with new technology and cell phone cameras capturing at high mp, requesting the limit size on pictures increased or Weave can compress larger images for submission.
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Reliance Technology
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Thank you for your feedback. After reviewing it, we realized it was a fair request. As a result, we have increased the image upload size limit from 7 MB to 12 MB. We hope this change resolves the issue of image files being too large and meets most requirements.
Please feel free to share any additional feedback regarding digital forms.
Thanks & Regards,
Mayur Pathak
Product Manager