We have 2 receptionists that sit right next to each other and have 5 other front desk personnel who field Notifications for the office. When one takes care of the action needed for whatever that notification requires and then deletes it, it remains under everyone else's Notifications. Therefore, we have multiple people thinking there is still an action to be taken for that notification which is very counterproductive and a waste of time. I get it that some offices have one receptionist and this may not be a problem but for us it is. Right now, they are all struggling to communicate that one or the other has taken care of it. Even the two receptionists that sit side by side each other don't always have the opportunity to let the other one know they took care of the action. So, because I am someone who strongly believes if you are coming to me with a problem, please offer a solution. The solution I have to offer is either make the background of the notification greyed out to show everyone else someone has acted upon/read it. Or within the Organizational settings to have it as a shared or individual preference when setting up the program for that particular office.