Office hours don't update the phone trees
We're having different hours due to a temporary construction project. I used the new weave app to update our office hours, but the phones didn't change. I needed to log into the legacy app to make the change. I'm fine doing that if I need to, but that need to be taken into account before discontinuing access.
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Rebekah Martinez
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Colleen Dostal commented
Nope!!! As with everything with this new version, there are extra steps. You now have to update your office hours AND your Phone Hours.You only figure this out when you call them because the wrong messages are going to your patients.