For OVERRIDES, there should absolutely be the option to send to a phone tree (not just a voice mail or forwarding number).
I don't know how this isn't already possible, but you should be able to forward the call to a phone tree you have set up for vacations or holidays. Why do they have a sophisticated setup for everyday calls, but when you are away there are only two options which aren't so great?
2
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Jason Pellegrino
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